HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All43,037Opened898Unresolved5,760Resolved13,651Rejected22,728
Active filters: Casino:
Clear all filters
Sort
Our verdict Other

Queenwin Casino - Player claims he was scammed out of free spins.

Closed Submitted: 09 Jun 2026
Disputed amount: £20
Safety Index 7.4 Above average
Our verdict Case closed

Aerobet Casino - Player's withdrawal has been delayed for over 5 weeks.

Resolved Submitted: 09 Jun 2026
Disputed amount: 5,450 kr
Safety Index 7.7 Above average
Our verdict No reaction policy

Mr. Thrills Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 09 Jun 2026
Black points: 72
Disputed amount: €200
Safety Index 0.5 Very low
Our verdict No reaction policy

SpinTexas Casino - Player's winnings are confiscated.

Unresolved Submitted: 09 Jun 2026
Black points: 34
Disputed amount: €190
Safety Index 1.3 Very low
Our verdict Player stopped responding

Goldex Casino - Player is facing issues with self-exclusion.

Closed Submitted: 09 Jun 2026
Disputed amount: C$10,000
Safety Index 7.7 Above average
Our verdict Unjustified complaint

1win Casino - Player’s withdrawal request has been delayed.

Closed Submitted: 09 Jun 2026
Disputed amount: 2,341 USD₮
Safety Index 8.7 High
Our verdict No reaction policy

Daytonaspin Casino - Player's withdrawal is delayed and verification is pending.

Unresolved Submitted: 09 Jun 2026
Black points: 222
Disputed amount: €1,000
Safety Index 3.1 Very low
Our verdict Unjustified complaint

500 Casino - Player’s account has been suspended.

Closed Submitted: 09 Jun 2026
Disputed amount: £200
Safety Index 8.5 High
Our verdict Insufficient evidence from player

Casinozer - Player's account has been closed without a refund.

Closed Submitted: 09 Jun 2026
Disputed amount: €12,050
Safety Index 8.5 High
Our verdict Insufficient evidence from casino

Luckygem Casino - Player’s account has been closed and funds confiscated.

Unresolved Submitted: 09 Jun 2026
Black points: 22,094
Disputed amount: €19,010
Safety Index 1.8 Very low
Show more complaints (+10)
Showing 3,411 - 3,420 of 43,037 complaints
1...341 342 343...4,304
Go to pageof 4,304 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.