HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,493Opened988Unresolved5,126Resolved12,411Rejected20,968
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

Leon Casino - Player complains that she didn’t receive Deposit bonus.

Closed Submitted: 11 Jun 2022
Disputed amount: €100
Safety Index 1.1 Very low
Our verdict Uncertain case

WinnerCasino - Player's winnings have been canceled.

Unresolved Submitted: 11 Jun 2022
Black points: 130
Disputed amount: €1,400
Safety Index 2.0 Very low
Our verdict Case closed

7 Reels Casino - Player's winnings have been voided.

Resolved Submitted: 10 Jun 2022
Disputed amount: R1,000
Safety Index 7.9 Above average
Our verdict Player stopped responding

MyStake Casino - Player’s struggling to complete account verification.

Closed Submitted: 10 Jun 2022
Disputed amount: €300
Safety Index 9.6 Very high
Our verdict Player stopped responding

V.Vegas Casino - Player's struggling to withdraw his winnings.

Closed Submitted: 10 Jun 2022
Disputed amount: 500 R$
Safety Index 9.8 Very high
Our verdict Case closed

Dozenspins Casino - Player’s struggling to complete account verification.

Resolved Submitted: 10 Jun 2022
Disputed amount: €20
Safety Index 9.0 Very high
Our verdict Case closed

Powbet Casino - Player’s withdrawals have been delayed.

Resolved Submitted: 10 Jun 2022
Disputed amount: €1,500
Safety Index 9.2 Very high
Our verdict Justified complaint

SandBoxCasino.io - Player’s struggling to withdraw his winnings.

Unresolved Submitted: 10 Jun 2022
Black points: 127,000
Disputed amount: $127,000
Safety Index 0.6 Very low
Our verdict Player stopped responding

1win Casino - Player’s withdrawal has been delayed.

Closed Submitted: 10 Jun 2022
Disputed amount: 80 R$
Safety Index 8.5 High
Our verdict Case closed

MyStake Casino - Player's withdrawals have been rejected.

Resolved Submitted: 10 Jun 2022
Disputed amount: €688
Safety Index 9.6 Very high
Show more complaints (+10)
Showing 33,011 - 33,020 of 39,493 complaints
1...3,301 3,302 3,303...3,950
Go to pageof 3,950 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.