HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42588Opened812Not solved5384Solved12059Rejected24333
Active filters: Casino:
Clear all filters
Case closed Our verdict

Player stopped responding

Disputed amount: $3,000

Sloto Stars Casino - Player has been accused of chargeback.

Sloto Stars Casino
Safety Index:Low Submitted: 21 Nov 2021
Case closed Our verdict

Player stopped responding

Disputed amount: €50

Big5Casino - Player’s struggling to complete account verification.

Big5Casino
Safety Index:Below average Submitted: 21 Nov 2021
Case closed Our verdict

Player stopped responding

Disputed amount: 2,001 R$

1xBet Casino LAT - Player’s dissatisfied with obligatory deposit wagering before withdrawing funds.

1xBet Casino LAT
Safety Index:Above average Submitted: 21 Nov 2021
Case closed Our verdict

Player stopped responding

Disputed amount: €82.52

Videoslots Casino - Player has experienced a technical glitch while playing.

Videoslots Casino
Safety Index:Very high Submitted: 21 Nov 2021
Resolved Our verdict

Case closed

Disputed amount: €25

PlayFast Casino - Player’s deposit has never been credited to their casino account.

PlayFast Casino
Safety Index:Very low Submitted: 21 Nov 2021
Case closed Our verdict

Unjustified complaint

Disputed amount: A$5,000

Abo Casino - Player has experienced technical glitches while playing.

Abo Casino
Safety Index:High Submitted: 21 Nov 2021
Unresolved Our verdict

No reaction, passive regulator

Black points: 1144
Disputed amount: €2,900

Tropicalbit24 Casino - Player’s account has been disabled.

Tropicalbit24 Casino
Safety Index:Low Submitted: 21 Nov 2021
Resolved Our verdict

Case closed

Disputed amount: 2,600 лв

WinBet Casino BG - Player’s criticizing the verification process.

WinBet Casino BG
Safety Index:High Submitted: 21 Nov 2021
Resolved Our verdict

Case closed

Disputed amount: $1,400

Planet 7 Casino - Player’s withdrawal has been delayed.

Planet 7 Casino
Safety Index:Below average Submitted: 21 Nov 2021
Unresolved Our verdict

No reaction, passive regulator

Black points: 6155
Disputed amount: A$50,000

Pokie Place Casino - Casino website seems to be blocked.

Pokie Place Casino
Safety Index:Very low Submitted: 21 Nov 2021
Show more complaints (+10)
Showing 32,931 - 32,940 of 42,588 complaints
1...3293 3294 3295...4259
Go to pageof 4,259 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news