HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All46,093Opened962Not solved5,752Solved12,992Rejected26,387
Active filters: Casino:
Clear all filters
Resolved Our verdict

Case closed

Disputed amount: €246

Celsius Casino - Player’s withdrawal has been delayed.

Celsius Casino
Safety Index:Above average Submitted: 17 May 2022
Unresolved Our verdict

No reaction, passive regulator

Black points: 80
Disputed amount: 100 R$

Bao Casino - Player’s refund has been delayed.

Bao Casino
Safety Index:Above average Submitted: 17 May 2022
Resolved Our verdict

Case closed

Disputed amount: €180

Nomini Casino - Player’s withdrawal has been delayed.

Nomini Casino
Safety Index:High Submitted: 17 May 2022
Unresolved Our verdict

Delayed payment, status unknown

Black points: 83
Disputed amount: €1,000

Wild Pharao Casino - Player’s withdrawal has been delayed.

Wild Pharao Casino
Safety Index:Very low Submitted: 17 May 2022
Resolved Our verdict

Case closed

Disputed amount: €7,000

Scatters Casino - Player’s struggling to complete the account verification.

Scatters Casino
Safety Index:High Submitted: 17 May 2022
Unresolved Our verdict

No reaction, good regulator

Black points: 176
Disputed amount: €615

WinBet Casino BG - Player's account has been blocked.

WinBet Casino BG
Safety Index:High Submitted: 17 May 2022
Case closed Our verdict

Player stopped responding

Disputed amount: $200,000 COP

Vulkan Vegas Casino - Player’s withdrawal has been delayed.

Vulkan Vegas Casino
Safety Index:Very high Submitted: 17 May 2022
Case closed Our verdict

Unjustified complaint

Disputed amount: €1,020

MyStake Casino - Player's asking for a deposit refund.

MyStake Casino
Safety Index:Very high Submitted: 17 May 2022
Case closed Our verdict

Other

Disputed amount: €728

Ditobet Casino - Player's account has been blocked.

Ditobet Casino
Safety Index:Very low Submitted: 17 May 2022
Resolved Our verdict

Case closed

Disputed amount: €1,000

Lapilanders Casino - Player’s struggling to complete the account verification.

Lapilanders Casino
Safety Index:Low Submitted: 17 May 2022
Show more complaints (+10)
Showing 32,401 - 32,410 of 46,093 complaints
1...3,240 3,241 3,242...4,610
Go to pageof 4,610 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news