When reviewing and assessing Koi Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. To define whether this casino is legit and safe, or possibly harmful, our reviewers has carefully considered the fairness of its Terms and Conditions, licenses, customer support, limits, existing player complaints, and other important factors.
We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. Koi Casino has an Above average Safety Index that sits at 7.8, indicating that it may be an acceptable option for certain players. However, there are numerous casinos with even higher rankings in terms of fairness and safety. Take a look at our full Koi Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, it's T&Cs, complaints from the players, blacklists, and many others.
In our Koi Casino review, we carefully went through and inspected the Terms and Conditions of Koi Casino. We discovered some rules or clauses that were not to our liking and, on the whole, we find the T&Cs to be unfair. Unfair or predatory rules can possibly be used against players to excuse not paying out winnings to them. Because of our findings, as we identified some serious issues with fairness of this casino's T&Cs, we suggest seeking a casino with fairer T&Cs or at least proceeding with caution if you settle on playing at this casino.
Based on our estimates or gathered data, Koi Casino is a medium-sized online casino. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
Based on our findings, no important casino blacklists feature Koi Casino. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
All in all, when combined with other factors that come into play in our review, Koi Casino has landed an Above average Safety Index of 7.8. Although this casino could be a satisfactory option for some, it is imperative for us to remind players that there are other casinos that better foster fairness and honesty in their treatment of customers.
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Koi Casino to be unfair.
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We have found no relevant complaints about this casino.
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
Nevertheless, this casino does not have a User feedback score yet. We have received 7 player reviews of Koi Casino so far, and the score is only determined after a casino has accumulated at least 15 reviews. The reviews are available on this page in the User reviews section.
Koi Casino is owned by Njord Ventures B.V., and we have estimated its yearly revenues to be greater than $1,000,000. This makes it a small to medium-sized online casino on our scale.
Koi Casino was licensed by regulatory authorities in these specific countries or geographic areas: Comoros (Anjouan Gaming), Curaçao (Curaçao Gaming Control Board), Estonia.
Koi Casino supports 35 deposit methods. This includes: Mastercard, VISA, Nordea, Bitcoin (BTC), AstroPay, Bank transfer, Instant Bank Transfer, OP-Pohjola, Oma Säästöpankki, Revolut, Handelsbanken, Alandsbanken, Aktia, Coinspaid, Jeton, MiFinity, Interac, MoonPay, Bitcoin Cash (BCH), Ethereum (ETH), Litecoin (LTC), SEB Bank, S-Pankki, Swedbank, LHV, Brite, OP Bank, Luminor, blik, OmaSP, POP Pankki, Coop Pank, Säästöpankki, Danske Bank, Pay With Click.
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
| Withdrawal limits | Win limits |
|---|---|
| EUR 10,000 per day | No win limit |
| EUR 300,000 per month | |
| NOK 100,000 per day | |
| NOK 3,000,000 per month | |
| CAD 10,000 per day | |
| CAD 300,000 per month | |
| NZD 10,000 per day | |
| NZD 300,000 per month |
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. The options available at Koi Casino can be seen in the table below.
| Language | Website | Customer support | Live chat |
|---|---|---|---|
| English |  |
|
24/7 |
| Finnish | |
|
24/7 |
| Polish | |
|
24/7 |
| Hungarian | |
|
24/7 |
| Estonian | |
|
24/7 |
| Norwegian | |
|
24/7 |
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Koi Casino, your account, withdrawals, or anything else. According to our tests and collected information, Koi Casino has a good customer support.
Players can enjoy these types of casino games at Koi Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games.
Casino games supplied by 68 game providers are available. This includes NetEnt, Nolimit City, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, iSoftBet, Push Gaming, BGaming, Endorphina, Wazdan, Red Rake Gaming, Spinomenal, Rabcat, 1X2 Gaming, Iron Dog Studio, Relax Gaming, Ainsworth, PearFiction Studios, Gacha studios, Fantasma Games, Half Pixel Studios, Slingshot Studios, Alchemy Gaming, GONG Gaming Technologies, Spribe, Fortune Factory Studios, Gamomat, ALL41 STUDIOS, OneTouch, Northern Lights Gaming, TrueLab Games, On Air Entertainment, Foxium, Buck Stakes Entertainment, Triple Edge Studios, Bombay Live, Crazy Tooth Studio, Amusnet (EGT), PGsoft (Pocket Games Soft), Reel Play, Gameburger Studios, Switch Studios, Leap Gaming, Neon Valley Studios, OctoPlay, ParlayBay, Gamevy, Pulse 8 Studios, SpinPlay Games, Gold Coin Studios, Gamzix, Kalamba Games, Just For The Win, Games Global, Golden Rock Studios, Snowborn Games, Electric Elephant, Stormcraft Studios, Hacksaw Gaming, 4ThePlayer, Ruby Play.
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. There are 4 bonuses offered by Koi Casino in our database at the moment. All the deals are available in the 'Bonuses' section of this review.
Browse all bonuses offered by Koi Casino, including their no deposit bonus offers and first deposit welcome bonuses.
This is a place to share experience with Koi Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Do you have any experience with this casino?
Write a review
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Koi Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Discuss anything related to Koi Casino with other players, share your opinion, or get answers to your questions.
Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.
An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.
