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All38,398Opened1,039Unresolved4,905Resolved12,048Rejected20,406
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Our verdict Unjustified complaint

Jackpot.com Casino - The player's deposit limit was not set correctly.

Closed Submitted: 06 Jul 2022
Disputed amount: £600
Safety Index:High
Our verdict No reaction policy

LottoGo Casino - The player's self exclusion failed.

Unresolved Submitted: 06 Jul 2022
Black points: 44
Disputed amount: £399
Safety Index:Low
Our verdict No reaction

Bet7 Casino BR - The player struggles to withdraw his winnings.

Unresolved Submitted: 06 Jul 2022
Black points: 967
Disputed amount: 29,000 R$
Safety Index:Below average
Our verdict Player stopped responding

Bitlucy Casino - The player's withdrawal is delayed.

Closed Submitted: 06 Jul 2022
Disputed amount: €160
Safety Index:Low
Our verdict Case closed

TonyBet Casino - The player's withdrawal is delayed.

Resolved Submitted: 06 Jul 2022
Disputed amount: €415
Safety Index:High
Our verdict Player stopped responding

Lucky Wins Casino - Player’s withdrawal has been delayed.

Closed Submitted: 06 Jul 2022
Disputed amount: €3,500
Safety Index:Very low
Our verdict Unjustified complaint

Celsius Casino - Player’s attempts to self-exclude himself have been overlooked.

Closed Submitted: 06 Jul 2022
Disputed amount: €600
Safety Index:Very low
Our verdict Other

Winner's Magic Casino - Player’s questioning wagering requirements.

Closed Submitted: 06 Jul 2022
Disputed amount: C$500
Safety Index:High
Our verdict Other

Cyber.bet Casino - Player’s active balance has disappeared.

Closed Submitted: 06 Jul 2022
Disputed amount: 54,000 R$
Safety Index:Very low
Our verdict Player stopped responding

Platincasino ES - Player’s bonus winnings have been voided.

Closed Submitted: 05 Jul 2022
Disputed amount: €15,370
Safety Index:Very high
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