HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,222Opened784Unresolved5,617Resolved13,357Rejected22,464
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

SuperBoss Casino - Withdrawal of player's winnings has been delayed.

Closed Submitted: 23 May 2023
Disputed amount: $760
Safety Index 8.7 High
Our verdict No reaction policy

GemoBet Casino - Player's account was blocked.

Unresolved Submitted: 23 May 2023
Black points: 124
Disputed amount: €650
Safety Index 6.7 Above average
Our verdict Unjustified complaint

Kas.casino - The player's account got closed.

Closed Submitted: 23 May 2023
Disputed amount: ??
Safety Index 7.6 Above average
Our verdict No reaction policy

Scatterhall Casino - Player's deposits are withheld.

Unresolved Submitted: 23 May 2023
Black points: 62
Disputed amount: 2,000 kr
Safety Index 2.1 Very low
Our verdict Player stopped responding

Nine Casino - Player struggles to complete account verification.

Closed Submitted: 23 May 2023
Disputed amount: €2,000
Safety Index 8.8 High
Our verdict Unjustified complaint

Playfina Casino - Player is struggling to withdraw her funds from the casino.

Closed Submitted: 23 May 2023
Disputed amount: NZ$1,000
Safety Index 8.6 High
Our verdict Case closed

JackpotCity Casino IT - Player claims that payment has been delayed.

Resolved Submitted: 23 May 2023
Disputed amount: €400
Safety Index 8.7 High
Our verdict Case closed

Galactic Wins Casino - Player’s winnings were voided.

Resolved Submitted: 23 May 2023
Disputed amount: €20
Safety Index 6.4 Below average
Our verdict Player stopped responding

QuickWin Casino - Player's withdrawal is delayed.

Closed Submitted: 23 May 2023
Disputed amount: €6,000
Safety Index 8.6 High
Our verdict Case closed

MyStake Casino - Player is struggling to complete account verification.

Resolved Submitted: 23 May 2023
Disputed amount: £1,500
Safety Index 9.7 Very high
Show more complaints (+10)
Showing 30,951 - 30,960 of 42,222 complaints
1...3,095 3,096 3,097...4,223
Go to pageof 4,223 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.