HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All36,624Opened910Unresolved4,668Resolved11,477Rejected19,569
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

1win Casino - The player's deposit was not credited.

Closed Submitted: 14 Jun 2022
Disputed amount: 10,000 ₦
Safety Index:High
Our verdict Player stopped responding

Buumi Casino - The player struggles to withdraw his winnings.

Closed Submitted: 14 Jun 2022
Disputed amount: €70
Safety Index:High
Our verdict No reaction policy

BetWorld247 Casino - The player's withdrawal was delayed.

Unresolved Submitted: 14 Jun 2022
Black points: 25
Disputed amount: €20
Safety Index:Very low
Our verdict Player stopped responding

1win Casino - The player's account got blocked.

Closed Submitted: 14 Jun 2022
Disputed amount: €470
Safety Index:High
Our verdict Other

Dazard Casino - The player was allowed to play at a casino after apparently being blocked

Closed Submitted: 14 Jun 2022
Disputed amount: 5,000 CHF
Safety Index:High
Our verdict Unreasonable excuse

Power Casino - The player's withdrawal is delayed.

Unresolved Submitted: 14 Jun 2022
Black points: 11,588
Disputed amount: 5,800 CHF
Safety Index:Very low
Our verdict Case closed

DrueckGlueck Casino DE - Player’s withdrawal has been delayed.

Resolved Submitted: 14 Jun 2022
Disputed amount: €1,771
Safety Index:Very high
Our verdict Case closed

Lucky Crypto Casino - The player's withdrawal is delayed.

Resolved Submitted: 14 Jun 2022
Disputed amount: €250
Safety Index:Below average
Our verdict Insufficient evidence from casino

Zodiacbet Casino - Player has been accused of opening multiple accounts.

Unresolved Submitted: 14 Jun 2022
Black points: 10,009
Disputed amount: €16,000
Safety Index:Very low
Our verdict Case closed

1win Casino - Player’s account has been blocked.

Resolved Submitted: 14 Jun 2022
Disputed amount: €1,700
Safety Index:High
Show more complaints (+10)
Showing 30,131 - 30,140 of 36,624 complaints
1...3,013 3,014 3,015...3,663
Go to pageof 3,663 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
2000eur push_alt
Share your wins on Pragmatic Play slots, get another chance for winning with Casino Guru!
Subscribe to our newsletter for no deposit bonuses, free tournaments, new slots, and more.