HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,266Opened786Unresolved5,628Resolved13,366Rejected22,486
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

MyStake Casino - Player's account at Mystake Casino has been locked.

Closed Submitted: 02 Aug 2023
Disputed amount: €1,300
Safety Index 9.7 Very high
Our verdict Case closed

Verde Casino - Player's account has been unfairly suspended for bonus abuse.

Resolved Submitted: 02 Aug 2023
Disputed amount: €73,366
Safety Index 9.4 Very high
Our verdict Player stopped responding

V.Vegas Casino - Player claims that payment has been delayed.

Closed Submitted: 02 Aug 2023
Disputed amount: €775
Safety Index 9.8 Very high
Our verdict Other

SharkCasino.io - Player's funds have been confiscated due to duplicate accounts.

Closed Submitted: 02 Aug 2023
Disputed amount: $249
Safety Index 7.1 Fresh casino
Our verdict Player stopped responding

QuickWin Casino - Player faces repeated withdrawal cancellations.

Closed Submitted: 02 Aug 2023
Disputed amount: A$17,000
Safety Index 8.6 High
Our verdict Case closed

Firevegas Casino - Player's self-exclusion request is ignored.

Resolved Submitted: 02 Aug 2023
Disputed amount: €1,200
Safety Index 5.8 Below average
Our verdict No reaction policy

Lucky Wins Casino - Player's withdrawal is delayed.

Unresolved Submitted: 02 Aug 2023
Black points: 62
Disputed amount: €960
Safety Index 0.5 Very low
Our verdict Case closed

Novibet Casino IE - Player claims that payment has been delayed.

Resolved Submitted: 02 Aug 2023
Disputed amount: €350
Safety Index 8.3 High
Our verdict Player stopped responding

Limitless Casino - Player's winnings are confiscated without clear reason.

Closed Submitted: 02 Aug 2023
Disputed amount: $600
Safety Index 8.5 High
Our verdict Player stopped responding

Playfina Casino - Player's Account closed during winning game.

Closed Submitted: 02 Aug 2023
Disputed amount: €1,200
Safety Index 8.6 High
Show more complaints (+10)
Showing 29,911 - 29,920 of 42,266 complaints
1...2,991 2,992 2,993...4,227
Go to pageof 4,227 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.