Pirateplay Casino Review

Name: Pirateplay Casino Review
Item: Pirateplay Casino
Rating: 6.5
Author: Matej Novota

Casino closed

Pirateplay Casino has been closed and no longer operates.

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6.5/10Safety Index Above average by Casino Guru

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Pirateplay Casino Review

Casino closed

Pirateplay Casino has been closed and no longer operates.

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Show company details

Owner Dama N.V.

Established 2022

Estimated annual revenues

< $1,000,000

Licensing Authorities

Curaçao (ANT)

OverviewUser reviews11Safety Index explainedDiscussion3

Casino closed

Pirateplay Casino has been closed and no longer operates.

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Pirateplay Casino Review

We've thoroughly reviewed Pirateplay Casino and gave it an Above average Safety Index. It's generally a good casino to play at, but there are some things worth noting. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, Pirateplay Casino is a smaller online casino revenue-wise. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 319 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.

Warning: Pirateplay Casino has certain sections of Bonus Terms and Conditions that we consider to be unfair to the casino's players. These might cause you issues if you decide to take advantage of the casino's bonuses or promotions. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.

Pirateplay Casino has an Above average Safety Index. We've given it this rating because we think it's doing many things well, however, there is something holding it back from getting an even higher rating from us. Even despite that, you can expect this casino to be a good place to play at.

Games
Show all

Slots

Roulette

Blackjack

No betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

No poker

Craps and dice

Keno

Scratch cards

No eSports betting

Crash games

Language options

English website

All languages (5)

English customer support

All languages (4)

English live chat

All languages (4)

Game providers
Show all (154)
Game providers (154)

Positives

Extensive collection of games from multiple providers
Supports lots of cryptocurrencies
Interesting VIP program
Live chat support is available 24/7
Tournaments available

Negatives

Players from some countries do not qualify for any bonuses
Not all game providers are available for all countries
Not all payment methods are available for all countries

Interesting facts

Small international casino
Average monthly withdrawal limit

Author & Guarantor: Matej Novota Last updated: 11 Dec 2023 Anything incorrect or missing? Let me know

Pirateplay Casino bonuses

Browse all bonuses offered by Pirateplay Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of Pirateplay Casino

This is a place to share experience with Pirateplay Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Not enough reviews

Rated by 11 users

Very positivePositiveNeutralNegativeVery negative

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Casino Guru

We want players to understand gambling.

mws1

Junior Adept

• 11 months ago

After my first review was censored by Casino Guru, here is a new review. Used the first deposit bonus and played with €150. On the first day, the RTP was good and there was also luck, so my balance was €600.00. After that I felt like I was playing at another casino. With a balance of €600.00, I only turned over €1,100, the RTP was absolutely bad. As sarahbg also writes. No matter which game provider or game, money only ran through with a stake of €0.20. Once free spins came, the win was between a sensational 5 x and a maximum of 50 x. Cannot recommend the casino. Very bad RTP

Very bad RTP
Sehr schlechte RTP

GANJA37

Novice

• 1 year ago

Unfortunately, despite daily contact with the chat, the casino does not pay out. I've been waiting since January 19th
23 on my win. I am comforted every day. Apparently there is a problem with an update of Skrill. They do not want to agree on another payment option. I'll never play there again!

Pirateplay Casino

Hello there, Ganja37!

We have to start with an apology for your delayed cashout.
Our aim is for cashouts to be quick and hassle-free. Due to our commitment to anti-money laundering policies, we were unable to propose another payment option. The delay occurred as we were updating a payment provider's system.

I suggest you contact us through Live Chat so that we can explain in more detail, and have a closer look at this issue.

We apologize for the inconvenience!

Pirateplay Team

Marpur

Novice

• 1 year ago

Top casino, fast verification, withdrawals via bank transfer within a few hours

Zippi3

Junior Apprentice

• 1 year ago

Free rounds are joke like that casino!

Pirateplay Casino

Hi Zippi,

The bonus you receive on Pirateplay is based on each player's gaming activity. In order to give you a straight answer, I suggest you contact us through Live Chat so we can look closer at your profile specifically. You can read more about our Loyalty Program here:
https://pirateplay.com/loyalty-program/

Apart from potential bonuses, Pirateplay offers a 10% Weekly Cashback on net losses on Slots, with no wagering requirements.

Take care.

Pirateplay Team

roehlf

Unregistered user

• 1 year ago

Immediate transfer...immediately from the account, never arrived as a credit. Now waiting for it to be refunded. Customer support says it's "stuck" Keep your hands off the casino!!!

Pirateplay Casino

Dear Roehlf,

Typically, deposits are immediate, but delays can happen for various reasons, usually because of third-party issues. When delayed, we must wait for the transaction's final status to decide whether your deposit will go to your player's account or return to your bank account.

Sorry for any inconvenience, and feel free to contact us through Live Chat for a more detailed answer.

Best regards,

Pirateplay Team

NielsGambling

Advanced Novice

• 1 year ago

The casino looks like Dreamz.com. Only it doesn't have an MGA license, but a Curacao license. Many deposit options given here on the forum are not offered at all. I can deposit via bank transfer but they have a withdrawal minimum of €200... This is crazy. I deposited via Litecoin and my deposit was NOT credited even though it had been "Confirmed" on the blockchain for a long time. Customer support has now forwarded my request to the finance department. Let's see what's going to happen...

Design is appealing
Design ist ansprechend
Loot box system sounds promising
Lootboxen-System klingt vielversprechend

Lack of deposit options
Mangelnde Einzahlungsmöglichkeiten
Limit for withdrawal via bank transfer much too high.
Limit für Auszahlung via Banküberweisung viel zu hoch.
Cryptocurrency deposits will not be credited.
Einzahlungen mit Kryptowährungen werden nicht gutgeschrieben.
The bonus system with "loot boxes" is far too expensive, everything else, apart from slots, is only counted for 10% of the wager.
Das Bonussystem mit "Lootboxen" ist viel zu teuer, alles andere, außer Slots wird nur 10% für den Wager gewertet.

maroun2021

Adept

• 1 year ago

I deposit 3 times and the took it from my bank account but the money did never revised my play account so now I must wait for 3-6 days to refund DO NOT USE MASTERCARD payment

nothing is positive about this site only technical issue with payments

technical issue stalling of refund do not play here

Pirateplay Casino

Hello maroun2021,

We've noted the issue with your deposit attempts. Sometimes, payment providers can't process deposits as we want them to.

In these situations, the deposits will return to your bank account in a few business days. We apologize for any inconvenience.

Feel free to contact us through Live Chat so that we can have a closer look at your profile.

Kind Regards,

Pirateplay Team

sarahbg

Advanced Novice

• 1 year ago

Very Bad casino site over 500 EUR deposit and i did not managed to win even 20 EURO

nothing good

very bad casino site all games very bad payouts not even 1% payback to customers

MARCUS101010

Advanced Novice

• 1 year ago

Great Casino...Verification and withdrawal are really fast...

Safety Index of Pirateplay Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Pirateplay Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average6.5/10

One of smaller casinos, based on our research and estimates

We consider the casino's T&Cs to be mostly fair

Not found on any relevant casino blacklist

High value of withheld winnings in player complaints in relation to the casino's size

We also considered other factors, which had a neutral impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.

Complaints about Pirateplay Casino and related casinos (3)

3All0Opened1Not solved1Solved1Rejected

Complaints directly about Pirateplay Casino

Unresolved Our verdict

No reaction, passive regulator

Black points: 319

Disputed amount: €500

Player is experiencing difficulties with the refunds of his deposits.

The player from Germany, who had self-excluded due to a gambling addiction, had still been allowed to deposit and play at Pirateplay Casino, part of the same group from which he had been banned. Despite having contacted the casino, he hadn't been issued a refund. The player confirmed that he had used the same personal information for registration as in his previous self-excluded accounts. We had attempted to contact the casino to resolve the issue, but received no response. As a result, the complaint had been classified as 'unresolved', which could have negatively affected the casino's rating. The player had been advised to file an official complaint with the casino's licensing authority.

Player stopped responding

Disputed amount: $206

Player’s deposit has never been credited to his account.

The player has deposited money into his account, but the funds seem to be lost. We rejected the complaint because the player didn't respond to our messages and questions.

Submitted: 08 Mar 2023

Resolved Our verdict

Case closed

Disputed amount: €230

Player’s withdrawal has been delayed.

The player from Austria requested a withdrawal less than two weeks prior to submitting this complaint. It has not been processed yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.