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All43,492Opened870Unresolved5,833Resolved13,794Rejected22,995
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Our verdict Case closed

Slots777 Casino - Self-exclusion request was not respected.

Resolved Submitted: 25 Oct 2023
Disputed amount: €34
Safety Index 4.7 Low
Our verdict No reaction

bwin Casino DE - Player encounters gaming software issue.

Unresolved Submitted: 25 Oct 2023
Black points: 144
Disputed amount: €1,234
Safety Index 8.0 High
Our verdict Case closed

MyStake Casino - Player’s winnings haven’t been received yet.

Resolved Submitted: 25 Oct 2023
Disputed amount: £604
Safety Index 9.7 Very high
Our verdict Player stopped responding

BetOnRed Casino - Player was denied promised cashbacks.

Closed Submitted: 25 Oct 2023
Disputed amount: €11
Safety Index 8.2 High
Our verdict Unjustified complaint

Alphabook Casino - Player's refund has been denied.

Closed Submitted: 25 Oct 2023
Disputed amount: €1,615
Safety Index 6.4 Below average
Our verdict Player stopped responding

LuckyNiki Casino DE - Player’s winnings haven’t been received yet.

Closed Submitted: 25 Oct 2023
Disputed amount: €430
Safety Index 8.8 High
Our verdict Case closed

1win Casino - Player’s account blocked with balance after KYC check.

Resolved Submitted: 25 Oct 2023
Disputed amount: 100,000 INR
Safety Index 8.7 High
Our verdict Player stopped responding

YoCasino - Unresolved tournament credit issue.

Closed Submitted: 25 Oct 2023
Disputed amount: ??
Safety Index 8.3 High
Our verdict Player stopped responding

CatCasino - Player faces repeated game disruptions.

Closed Submitted: 25 Oct 2023
Disputed amount: ??
Safety Index 8.9 High
Our verdict No reaction policy

Palm.Casino - Player from UK denied withdrawal and subsequently kicked out.

Unresolved Submitted: 25 Oct 2023
Black points: 596
Disputed amount: €6,200
Safety Index 1.6 Very low
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