YoCasino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.
The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. In terms of player safety and fairness, YoCasino has a High Safety Index of 8.2, which makes it a recommendable casino for most players. Keep reading our YoCasino review to learn more about this casino and decide whether it is a good choice for you.
Safety Index of YoCasino – Is it fair and safe?
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our YoCasino review, we extensively examined and analyzed the Terms and Conditions of YoCasino. We uncovered some rules or clauses we did not like, but we consider the T&Cs to be mostly fair overall. An unfair or predatory rule could be exploited in order to avoid paying out the players' winnings to them, but we have only noticed minor issues with this casino.
Based upon our estimates and collected information, we consider YoCasino a medium-sized online casino. In relation to its size, it has a low value of withheld winnings in complaints from players. We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
We did not find YoCasino on any relevant casino blacklists. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
On the whole, also considering other contributing factors in our assessment, YoCasino has achieved a Safety Index of 8.2, which is classified as High. We consider this casino a recommendable option for players who are searching for an online casino that creates a fair environment for their customers.
Note: According to our records, YoCasino is related to 30 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of YoCasino. They had a negative effect.
YoCasino T&Cs
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of YoCasino to be mostly fair.
Note: For further detail on our findings regarding the T&Cs review click here.
Player complaints related to YoCasino
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We currently have 0 complaints directly about this casino in our database, as well as 9 complaints about other casinos related to it. Because of these complaints, we've given this casino 2,626 black points in total, out of which 2,626 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and assessment of YoCasino
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
Nevertheless, this casino does not have a User feedback score yet. We have received 3 player reviews of YoCasino so far, and the score is only determined after a casino has accumulated at least 15 reviews. The reviews submitted by users are available in the 'User reviews' segment of this page.
Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.
YoCasino company information and licenses
YoCasino belongs to Bingosoft PLC and has estimated yearly revenues over $5,000,000. This establishes it as a medium-sized online casino within the bounds of our categorization.
YoCasino has a gambling license in Spain. Their license was granted by Dirección General de Ordenación del Juego.
About payment methods and win and withdrawal limits
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Withdrawal limits
Win limits
EUR 30,000 per day
No win limit
EUR 50,000 per week
EUR 100,000 per month
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Customer support and language options
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. The table below contains information about the languages at YoCasino.
Language
Website
Customer support
Live chat
English
Spanish
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. Since customer support can assist you with problems related to registration process at YoCasino, account problems, withdrawals, or other issues, it holds significant value for us. We would say YoCasino has a good customer support based on the responses we have received during our testing.
Slots and casino games at YoCasino
You can play these types of games at YoCasino: Slots, Roulette, Blackjack, Bingo, Jackpot games, Live games, Virtual sports.
Titles supplied by 12 casino game providers are available. This includes NetEnt, Novomatic, Apricot (Microgaming), Playtech, IGT, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Betsoft Gaming, Eyecon, Slingo, LottoInstantWin (LiW).
YoCasino bonuses and promo codes
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. We currently have 1 bonus from YoCasino in our database, which you can find in the 'Bonuses' part of this review.
Note: Visit our separate page on YoCasino bonuses to learn more about this casino's offers.
Browse all bonuses offered by YoCasino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
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User reviews
(3)
User reviews of YoCasino
This is a place to share experience with YoCasino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Usually when I have a bad streak, to avoid complicating my life I usually take a break (self-exclusion). Then, after that period when I want to play again, I can normally do so without any problem. What I'm talking about usually happens in all online casinos except YoCasino. The casino in terms of functionality of the slots, payments and others is very good, but after having requested that they reactivate my account they do not do it at this point and being a good customer (I have never had any problems), I honestly do not do it. I understand and it seems like an absolute lack of consideration. Four days have passed and they don't even deign to answer my emails or phone calls to check the status of my request to reactivate the account. I sincerely regret it, because as I said, everything else works excellently.
Habitualmente cuando tengo una mala racha, para evitar complicarme la vida suelo tomarme un descanso (autoexclusion). Luego, pasado ese periodo cuando deseo volver a jugar normalmente puedo hacerlo sin ningún problema. Lo que comento suele pasar en todos los casinos online excepto en YoCasino. El casino a nivel de funcionalidad de las slots, pagos y demás está muy bien, pero que después de haber solicitado me reactivaran la cuenta no lo hagan a estas alturas y siendo yo un buen cliente (nunca he tenido ningún problema), sinceramente no lo entiendo y me parece una absoluta falta de consideración. Han pasado cuatro días y ni se dignan contestar a mis correos o llamadas telefónicas, para consultar en qué estado está mi petición de reactivación de la cuenta. Sinceramente lo lamento, porque como ella dije en todo lo demás funcionan de manera excelente.
Good functioning of the slots.
Buen funcionamiento de las slots.
They pay the prizes quickly.
Pagan rápido los premios.
If you use responsible gaming more than once to rest, you will have problems getting your account reactivated. It is something incomprehensible.
Si utilizas el juego responsable en más de una ocasión para descansar, tendrás problemas para que te reactiven la cuenta. Es algo incomprensible.
Bad customer service.
Mala atención al cliente.
Pinplao
Unregistered user
• 1 year ago
They send you sms with deposit promotions and how foolish you deposit for that promo and they don't give it to you and to top it off you talk to. A chat agent tells you that if you withdraw the promo, the promo is not valid, they tell you that they send the case to their superiors and then they tell you that you are not eligible for the bonus. The promotion arrived by SMS, not by mail, and they have the peace of mind to tell you that fake accounts and scammed you stay careful it happened to me recently I DO NOT RECOMMEND IT TO ANYONE BECAUSE ABOVE RL The operation of the web is asshole so don't get scammed
Te mandan sms con promociónes de depósito y tu cómo un tonto depósitas por esA promo y no te la dan y pa colmo hablas con. Un agente del chat t dice que si retiras no es válida la promo te dicen que mandan el caso a sus superiores y luego te dicen que no eres elegible al bono me llegó la promoción por sms no por correo y tienen la tranquilidad de decirte que hay cuentas falsas y estafado te quedas cuidado me a pasado recientemente NO SE LO RECOMIENDO A NADIE PORQUE ENCIMA RL Funcionamiento de la web va de culoo que no os estafen
Another casino that is getting worse every day, the selfishness of the people is incredible. slots without a prize or ridiculous prizes. If you catch one of the decent ones, forget that until you put money in again, it won't give anything. In all the ways you're going to wait. If I think I remember this man, some casino has already been closed for cheating and manipulating the slots and their prizes. This casino was born to fuck the Spanish
Otro casino que cada dia va a peor,el egoismo de la gente esta es increible. slots sin premio o ridiculos premios. si pillas uno algo decente olvidate que hasta que no vuelvas a meter dinero no da nada.. De todas las maneras que vas a esperar. si creo recordar a este señor le han cerrado ya algun casino por hacer trampas y manipular las slots y suspremios. nacio este casino para joder a los españoles
many slots
muchas slots
they remove and put the jumps when they feel like it
quitan y ponen las sltos cuando les da la gana
android only slots
slots solo androi
it is normal to play 120 euros and not give even a small prize
es normal jugar 120 euros y no dar ni un pequeño premio
If you want to talk through the chat to ask for an explanation, how do you imagine what it is for, they do not answer you
si quieres hablar por el chat para pedir una explicacion,como se lo imaginan para que es,no te atienden
in yo bingo the same ones always win, they do it to everyone's face.
en yo bingo siempre ganan los mismos,lo hacen a la cara de todos.
clear scam... let's hope the casinos close again
estafa clara...esperemos le vuelvan a cerrar los casinos
Safety Index explained
Safety Index of YoCasino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of YoCasino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.2/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
Low value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
Casinos with an Above average Safety Index usually have a good ratio of their number of visitors to relevant complaints submitted by players. Playing in casinos with an Above average Safety Index is generally safe.
Casinos with an Above average Safety Index usually have a good ratio of their number of visitors to relevant complaints submitted by players. Playing in casinos with an Above average Safety Index is generally safe.
Submitted:
14 Apr 2023
Discussion
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