HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,387Opened980Unresolved5,119Resolved12,385Rejected20,903
Active filters: Casino:
Clear all filters
Sort
Our verdict Other

Play Boom Casino - Player’s withdrawal has been delayed.

Closed Submitted: 12 Feb 2023
Disputed amount: €8,500
Safety Index 5.6 Below average
Our verdict No reaction

Lucky Draw Casino - The player's unable to access his account.

Unresolved Submitted: 12 Feb 2023
Black points: 301
Disputed amount: A$700
Safety Index 5.4 Below average
Our verdict Player stopped responding

JackpotGuru Casino - The player's deposit did not arrive.

Closed Submitted: 11 Feb 2023
Disputed amount: 3,000 INR
Safety Index 7.2 Above average
Our verdict Case closed

SlotMagie Casino - Player can't request a withdrawal.

Resolved Submitted: 11 Feb 2023
Disputed amount: €400
Safety Index 9.8 Very high
Our verdict Against fair gambling

X1 Casino - Player has a negative experience in the casino.

Unresolved Submitted: 11 Feb 2023
Black points: 76
Disputed amount: €950
Safety Index 4.1 Low
Our verdict Player stopped responding

OneWin88 Casino - The player's dissatisfied with the casino.

Closed Submitted: 11 Feb 2023
Disputed amount: 1 INR
Safety Index 7.3 Above average
Our verdict Other

Bizzo Casino - The player struggles to withdraw his balance.

Closed Submitted: 11 Feb 2023
Disputed amount: €2,400
Safety Index 8.4 High
Our verdict No reaction

CasinoAvion - The player's unable to access his account.

Unresolved Submitted: 11 Feb 2023
Black points: 100
Disputed amount: €20
Safety Index 6.4 Below average
Our verdict Player stopped responding

Hot.Bet Casino - Player's struggling with account verification.

Closed Submitted: 11 Feb 2023
Disputed amount: €30,000
Safety Index 0.4 Very low
Our verdict Unjustified complaint

JackpotGuru Casino - The player's experiencing an unspecified issue.

Closed Submitted: 11 Feb 2023
Disputed amount: €190
Safety Index 7.2 Above average
Show more complaints (+10)
Showing 29,741 - 29,750 of 39,387 complaints
1...2,974 2,975 2,976...3,939
Go to pageof 3,939 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.