HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,268Opened782Unresolved5,628Resolved13,368Rejected22,490
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction

Bets10 Casino - Player's account has been blocked.

Unresolved Submitted: 05 Sep 2023
Black points: 190
Disputed amount: €670
Safety Index 9.8 Very high
Our verdict Player stopped responding

Pledoo Casino - Player is unsure about the casino's refund promise.

Closed Submitted: 05 Sep 2023
Disputed amount: €6,430
Safety Index 8.7 High
Our verdict Player stopped responding

Hippo Bingo Casino - Player’s withdrawal has been delayed.

Closed Submitted: 05 Sep 2023
Disputed amount: £2,470
Safety Index 7.6 Above average
Our verdict Case closed

Yabby Casino - Player's account was closed and the winnings were voided due to VPN usage.

Resolved Submitted: 05 Sep 2023
Disputed amount: $1,500
Safety Index 8.1 High
Our verdict Player stopped responding

Amok Casino - Player is experiencing difficulties with a delayed payout.

Closed Submitted: 05 Sep 2023
Disputed amount: €100
Safety Index 8.3 High
Our verdict Player stopped responding

V.Vegas Casino - Player’s deposit has not reached the casino.

Closed Submitted: 05 Sep 2023
Disputed amount: €50
Safety Index 9.8 Very high
Our verdict Case closed

EmirBet Casino - Player believes that their withdrawal has been delayed.

Resolved Submitted: 05 Sep 2023
Disputed amount: €3,000
Safety Index 5.4 Below average
Our verdict Case closed

Parimatch Casino BR - Player's deposit is stuck in bonus funds.

Resolved Submitted: 05 Sep 2023
Disputed amount: 18 TSh
Safety Index 5.7 Below average
Our verdict Player stopped responding

SuperBoss Casino - Unwanted bonus issue leads to refund claim.

Closed Submitted: 05 Sep 2023
Disputed amount: A$50
Safety Index 8.7 High
Our verdict Other

Unikrn Casino - Player’s account locked with pending winnings.

Closed Submitted: 04 Sep 2023
Disputed amount: C$36,007
Safety Index 7.3 Fresh casino
Show more complaints (+10)
Showing 29,291 - 29,300 of 42,268 complaints
1...2,929 2,930 2,931...4,227
Go to pageof 4,227 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.