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All42,273Opened781Unresolved5,627Resolved13,372Rejected22,493
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Our verdict Player stopped responding

Nine Casino - Player requesting refund due to delay in self-exclusion process.

Closed Submitted: 24 Dec 2023
Disputed amount: €1,000
Safety Index 8.8 High
Our verdict Unjustified complaint

Royspins Casino - Player's bonuses and loyalty points deactivated.

Closed Submitted: 24 Dec 2023
Disputed amount: €200
Safety Index 8.5 High
Our verdict Unjustified complaint

SuperBoss Casino - Player complains about withdrawal and account balance issues.

Closed Submitted: 24 Dec 2023
Disputed amount: €1,146
Safety Index 8.7 High
Our verdict Case closed

1win Casino - Player's email change delays withdrawal.

Resolved Submitted: 24 Dec 2023
Disputed amount: C$1,300
Safety Index 8.7 High
Our verdict Player stopped responding

Lucky Jungle Casino - Self-excluded player seeks refund.

Closed Submitted: 23 Dec 2023
Disputed amount: €560
Safety Index 8.2 High
Our verdict Case closed

1win Casino - Delayed verification process preventing player's withdrawal.

Resolved Submitted: 23 Dec 2023
Disputed amount: $2,000,000 ARS
Safety Index 8.7 High
Our verdict Case closed

1win Casino - Player is facing delay in account update.

Resolved Submitted: 23 Dec 2023
Disputed amount: $203,288 ARS
Safety Index 8.7 High
Our verdict Player stopped responding

GoBet Casino - Player's winnings payout delayed by casino.

Closed Submitted: 23 Dec 2023
Disputed amount: 17,000 R$
Safety Index 7.6 Fresh casino
Our verdict Player stopped responding

LuckyElf Casino - Player’s deposit verification is delayed.

Closed Submitted: 23 Dec 2023
Disputed amount: €110
Safety Index 8.8 High
Our verdict Player stopped responding

LuckyBlock Casino - Player is facing difficulties to withdraw winnings.

Closed Submitted: 23 Dec 2023
Disputed amount: €1,800
Safety Index 4.8 Low
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