HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,197Opened899Unresolved5,378Resolved12,965Rejected21,955
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction

Lucky Dice Casino - Player's tournament wagers have been discounted due to suspected bot use.

Unresolved Submitted: 11 Dec 2023
Black points: 344
Disputed amount: 952 XRP
Safety Index 6.5 Above average
Our verdict Player stopped responding

Verde Casino - Player faced miscommunication regarding bonus terms.

Closed Submitted: 11 Dec 2023
Disputed amount: €25
Safety Index 9.4 Very high
Our verdict Player stopped responding

Bizzo Casino - Player suspects unfair practices across partner casinos.

Closed Submitted: 11 Dec 2023
Disputed amount: €10,000
Safety Index 7.3 Above average
Our verdict Case closed

7Slots Casino - Player's withdrawal is delayed.

Resolved Submitted: 11 Dec 2023
Disputed amount: 7,200 INR
Safety Index 8.7 High
Our verdict Case closed

Rollino Casino - Player’s withdrawal is consistently cancelled.

Resolved Submitted: 11 Dec 2023
Disputed amount: €2,500
Safety Index 0.6 Very low
Our verdict Other

Suprabets Casino - Player's account has been blocked without explanation.

Closed Submitted: 11 Dec 2023
Disputed amount: $612
Safety Index 4.6 Low
Our verdict Case closed

Boomerang.Bet Casino - Player's deposit has not been credited by the casino.

Resolved Submitted: 11 Dec 2023
Disputed amount: €500
Safety Index 7.3 Above average
Our verdict Player stopped responding

Royal Planet Casino - Player’s withdrawal has been delayed.

Closed Submitted: 11 Dec 2023
Disputed amount: $473
Safety Index 5.2 Below average
Our verdict Unjustified complaint

MyStake Casino - Player's account hasn't been closed on request.

Closed Submitted: 11 Dec 2023
Disputed amount: £8,286
Safety Index 9.7 Very high
Our verdict Player stopped responding

Yukon Gold Casino - Player's account was blocked.

Closed Submitted: 11 Dec 2023
Disputed amount: C$7,050
Safety Index 9.5 Very high
Show more complaints (+10)
Showing 26,331 - 26,340 of 41,197 complaints
1...2,633 2,634 2,635...4,120
Go to pageof 4,120 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.