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All26,903Opened872Unresolved3,676Resolved7,745Rejected14,610
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Closed Our verdict

Unjustified complaint

Disputed amount: €270

Casino Moons - Player’s bonus winnings have disappeared.

Casino Moons
 Submitted: 15 Jul 2020
Closed Our verdict

Unjustified complaint

Disputed amount: €12,000

Casoo Casino - Player has been accused of opening multiple accounts.

Casoo Casino
 Submitted: 15 Jul 2020
Closed Our verdict

Other

Disputed amount: $944

Bet2U Casino - Player’s struggling to withdraw her bonus winnings.

Bet2U Casino
 Submitted: 15 Jul 2020
Closed Our verdict

Other

Disputed amount: €269

BondiBet Casino - Player’s struggling to complete KYC verification.

BondiBet Casino
 Submitted: 14 Jul 2020
Closed Our verdict

Other

Disputed amount: €146

TS (Times Square) Casino - Player’s winnings were confiscated.

TS (Times Square) Casino
 Submitted: 14 Jul 2020
Closed Our verdict

Player stopped responding

Disputed amount: €50

Fortune Clock Casino - Player’s struggling to withdraw the winnings.

Fortune Clock Casino
 Submitted: 14 Jul 2020
Closed Our verdict

Player stopped responding

Disputed amount: KSh4,580

Betika Casino - Player has been experiencing technical issues.

Betika Casino
 Submitted: 14 Jul 2020
Unresolved Our verdict

Failed self-exclusion

Black points: 39
Disputed amount: £117.51

Casino Venetian - Player’s requests for self-exclusion have been overlooked.

Casino Venetian
 Submitted: 14 Jul 2020
Resolved Our verdict

Case closed

Disputed amount: ??

Hyperino Casino - Player’s complaining about not receiving a deposit bonus.

Hyperino Casino
 Submitted: 14 Jul 2020
Closed Our verdict

Player stopped responding

Disputed amount: A$20

Johnny Kash Casino - The casino website is not loading properly.

Johnny Kash Casino
 Submitted: 13 Jul 2020
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