HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,213Opened871Unresolved5,399Resolved12,986Rejected21,957
Active filters: Casino:
Clear all filters
Sort
Our verdict Unjustified complaint

MyStake Casino - Player's withdrawal blocked due to duplicate account issue.

Closed Submitted: 06 Feb 2024
Disputed amount: £1,200
Safety Index 9.7 Very high
Our verdict Other

Bizzo Casino - Player is frustrated with withdrawal issues and the verification process.

Closed Submitted: 06 Feb 2024
Disputed amount: €150
Safety Index 7.3 Above average
Our verdict Case closed

Instaspin Casino - Player's deposit locked and bonus cleared.

Resolved Submitted: 06 Feb 2024
Disputed amount: €396
Safety Index 4.8 Low
Our verdict Player stopped responding

Paris Casino - Player's withdrawal is delayed and the account has been suspended.

Closed Submitted: 06 Feb 2024
Disputed amount: €700
Safety Index 4.2 Low
Our verdict No reaction policy

Spicy Jackpots Casino - Player's withdrawal is delayed.

Unresolved Submitted: 06 Feb 2024
Black points: 134
Disputed amount: £450
Safety Index 1.8 Very low
Our verdict No reaction policy

Nords Casino - Player's withdrawal has been delayed.

Unresolved Submitted: 06 Feb 2024
Black points: 181
Disputed amount: €1,585
Safety Index 3.7 Low
Our verdict Player stopped responding

Cricbaba Casino - Player didn't receive the promised cashback.

Closed Submitted: 06 Feb 2024
Disputed amount: 1,000 INR
Safety Index 8.0 High
Our verdict Unjustified complaint

1win Casino - Player’s account has been blocked.

Closed Submitted: 06 Feb 2024
Disputed amount: $16,016
Safety Index 8.8 High
Our verdict Other

Spin Casino Ontario - Player experiences lost wager due to technical problem.

Closed Submitted: 06 Feb 2024
Disputed amount: C$8
Safety Index 8.7 High
Our verdict Player stopped responding

WinSpirit Casino - Player’s winnings haven’t been received yet.

Closed Submitted: 05 Feb 2024
Disputed amount: A$1,300
Safety Index 3.2 Very low
Show more complaints (+10)
Showing 25,231 - 25,240 of 41,213 complaints
1...2,523 2,524 2,525...4,122
Go to pageof 4,122 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.