HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All38,283Opened1,013Unresolved4,896Resolved12,014Rejected20,360
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

Laz Vegas Casino - Player experiences delayed withdrawal request.

Resolved Submitted: 21 Sep 2023
Disputed amount: €500
Safety Index:Very high
Our verdict Player stopped responding

Las Americas Casino - Player's withdrawal of winnings is delayed.

Closed Submitted: 20 Sep 2023
Disputed amount: $7,666
Safety Index:Above average
Our verdict Player stopped responding

ZotaBet Casino - Player struggles with deposit verification.

Closed Submitted: 20 Sep 2023
Disputed amount: €1,500
Safety Index:Very high
Our verdict Player stopped responding

Dreams Casino - Player struggles with complex withdrawal process.

Closed Submitted: 20 Sep 2023
Disputed amount: $300
Safety Index:Above average
Our verdict No reaction policy

SG88Win Casino - Player's account has been locked due to casino's double registration claim.

Unresolved Submitted: 20 Sep 2023
Black points: 118
Disputed amount: 6,000 RM
Safety Index:Below average
Our verdict Case closed

Parimatch Casino IN - Player's account and winnings are blocked after a disputed bet.

Resolved Submitted: 20 Sep 2023
Disputed amount: 60,711 INR
Safety Index:Below average
Our verdict Other

BetBoom Casino - Player’s winnings haven’t been received yet.

Closed Submitted: 20 Sep 2023
Disputed amount: 322 S/.
Safety Index:Very high
Our verdict Case closed

Pokies2Go Casino - Player's funds blocked over alleged suspicious activity.

Resolved Submitted: 20 Sep 2023
Disputed amount: €170
Safety Index:Below average
Our verdict Player stopped responding

Vulkan Vegas Casino - Player's account was closed after making a deposit.

Closed Submitted: 20 Sep 2023
Disputed amount: €400
Safety Index:Very high
Our verdict Player stopped responding

iWild Casino - Player believes that their withdrawal has been delayed.

Closed Submitted: 20 Sep 2023
Disputed amount: €700
Safety Index:Very high
Show more complaints (+10)
Showing 25,101 - 25,110 of 38,283 complaints
1...2,510 2,511 2,512...3,829
Go to pageof 3,829 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.