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Our verdict No reaction policy

Superb Casino - Player's closed account keeps getting promotional emails.

Unresolved Submitted: 14 Feb 2024
Black points: 40
Disputed amount: 10 kr
Safety Index 1.8 Very low
Our verdict Case closed

Instaspin Casino - Player's winnings have not been credited to his balance.

Resolved Submitted: 14 Feb 2024
Disputed amount: €3,917.5
Safety Index 4.8 Low
Our verdict Player stopped responding

Bets Amigo Casino - Player's self-exclusion not respected by casino.

Closed Submitted: 14 Feb 2024
Disputed amount: ??
Safety Index 4.4 Low
Our verdict Player stopped responding

MyStake Casino - Player’s withdrawals are missing.

Closed Submitted: 14 Feb 2024
Disputed amount: £100
Safety Index 9.7 Very high
Our verdict Unjustified complaint

Solisbet Casino - Player facing withdrawal issues due to alleged duplicate account.

Closed Submitted: 14 Feb 2024
Disputed amount: €300
Safety Index 5.2 Below average
Our verdict Case closed

Rakoo Casino - Player’s payout is delayed.

Resolved Submitted: 14 Feb 2024
Disputed amount: €1,109
Safety Index 7.9 Above average
Our verdict Player stopped responding

X1 Casino - Player’s access to casino site is blocked after withdrawal.

Closed Submitted: 14 Feb 2024
Disputed amount: €400
Safety Index 4.1 Low
Our verdict Player stopped responding

Playzilla Casino - Player denied access to game and withdrawal problems.

Closed Submitted: 14 Feb 2024
Disputed amount: €766
Safety Index 8.9 High
Our verdict Player stopped responding

iWild Casino DE - Player is contesting bonus terms and payout reduction.

Closed Submitted: 14 Feb 2024
Disputed amount: €1,200
Safety Index 8.9 High
Our verdict Player stopped responding

MyStake Casino - Player's deposit not reflecting in casino account.

Closed Submitted: 14 Feb 2024
Disputed amount: €1,000
Safety Index 9.7 Very high
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