HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All38,277Opened1,012Unresolved4,893Resolved12,013Rejected20,359
Active filters: Casino:
Clear all filters
Sort
Our verdict No reaction policy

Palm.Casino - Player's winnings unduly confiscated due to alleged suspicious gameplay.

Unresolved Submitted: 19 Sep 2023
Black points: 1,763
Disputed amount: £25,000
Safety Index:Very low
Our verdict No reaction

SlotWhales Casino - Player's withdrawal is delayed.

Unresolved Submitted: 19 Sep 2023
Black points: 161
Disputed amount: €500
Safety Index:Below average
Our verdict Against fair gambling

GemoBet Casino - Player's winnings were reduced.

Unresolved Submitted: 19 Sep 2023
Black points: 427
Disputed amount: €500
Safety Index:Above average
Our verdict Uncertain case

Bahis.com Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 19 Sep 2023
Black points: 495
Disputed amount: TL 99,000
Safety Index:Above average
Our verdict No reaction policy

Paston Casino - Player's withdrawal has been repeatedly delayed.

Unresolved Submitted: 19 Sep 2023
Black points: 69
Disputed amount: €561
Safety Index:Below average
Our verdict Player stopped responding

Gala Casino - Player's requested for a refund from the casino.

Closed Submitted: 19 Sep 2023
Disputed amount: £1,650
Safety Index:Very high
Our verdict Player stopped responding

Dreams Casino - Player's withdrawal is delayed.

Closed Submitted: 19 Sep 2023
Disputed amount: $450
Safety Index:Above average
Our verdict Case closed

Crocoslots Casino - Player requested a refund from the casino.

Resolved Submitted: 19 Sep 2023
Disputed amount: €192
Safety Index:Below average
Our verdict Player stopped responding

iWild Casino - Withdrawal of player's winnings has been delayed.

Closed Submitted: 19 Sep 2023
Disputed amount: 4,700 kr
Safety Index:Very high
Our verdict No reaction policy

Lucky Wins Casino - Player's withdrawal has been delayed.

Unresolved Submitted: 19 Sep 2023
Black points: 104
Disputed amount: €1,000
Safety Index:Very low
Show more complaints (+10)
Showing 25,111 - 25,120 of 38,277 complaints
1...2,511 2,512 2,513...3,828
Go to pageof 3,828 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.