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All25,725Opened890Unresolved3,300Resolved7,406Rejected14,129
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Closed Our verdict

Player stopped responding

Disputed amount: Can$400

BondiBet Casino - Player’s account has been closed.

BondiBet Casino
 Submitted: 13 Apr 2020
Unresolved Our verdict

No reaction

Black points: 141
Disputed amount: 4,500 ₴

HITLOTO Casino - Player’s winnings have never reached him.

HITLOTO Casino
 Submitted: 12 Apr 2020
Closed Our verdict

Player stopped responding

Disputed amount: €30

Mason Slots Casino - Casino website seemed to be offline.

Mason Slots Casino
 Submitted: 12 Apr 2020
Closed Our verdict

Player stopped responding

Disputed amount: $84.3

Paradise Casino - Player’s experiencing difficulties to withdraw her winnings.

Paradise Casino
 Submitted: 11 Apr 2020
Resolved Our verdict

Case closed

Disputed amount: €2,000

Winfest Casino - Player’s winnings from bonus have been cancelled.

Winfest Casino
 Submitted: 11 Apr 2020
Resolved Our verdict

Case closed

Disputed amount: €2,000

WestCasino - Wife and husband have made deposits from the same bank account.

WestCasino
 Submitted: 11 Apr 2020
Closed Our verdict

Unjustified complaint

Disputed amount: €447

GoodWin Casino - Player’s struggling to receive her bonus winnings.

GoodWin Casino
 Submitted: 11 Apr 2020
Closed Our verdict

Player stopped responding

Disputed amount: €100

StarVegas Casino IT - Player’s enquiring about withdrawal process.

StarVegas Casino IT
 Submitted: 11 Apr 2020
Closed Our verdict

Player stopped responding

Disputed amount: €100

Osiris Casino - Player’s requests for self-exclusion have been overlooked.

Osiris Casino
 Submitted: 11 Apr 2020
Resolved Our verdict

Case closed

Disputed amount: €449

Play24Bet Casino - Player’s claiming his deposits, which were made after a request to close his account, to be refunded.

Play24Bet Casino
 Submitted: 10 Apr 2020
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