The 3rd party operators featured on this page are featured on a non-commercial basis with no commission arrangements in place. 21+. Gambling Problem? Call 1-800-GAMBLER.

HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All26,723Opened880Unresolved3,658Resolved7,685Rejected14,500
Active filters: Casino:
Clear all filters
Closed Our verdict

Unjustified complaint

Disputed amount: €100

ZevCasino - Player’s winnings have been reduced.

ZevCasino
 Submitted: 05 Sep 2020
Closed Our verdict

Player stopped responding

Disputed amount: €320

BetPat Casino - Player’s attempts to close his account have been overlooked.

BetPat Casino
 Submitted: 05 Sep 2020
Closed Our verdict

Unjustified complaint

Disputed amount: €1,500

SELECT.bet Casino - Player’s withdrawal has been delayed.

SELECT.bet Casino
 Submitted: 05 Sep 2020
Closed Our verdict

Player stopped responding

Disputed amount: R15,000

Africasino - Player’s struggling to complete KYC verification.

Africasino
 Submitted: 05 Sep 2020
Closed Our verdict

Player stopped responding

Disputed amount: 400 R$

Vulkan Vegas Casino - Player’s struggling to withdraw her winnings.

Vulkan Vegas Casino
 Submitted: 04 Sep 2020
Closed Our verdict

Player stopped responding

Disputed amount: Can$650

Spin Million Casino - Player is struggling to withdraw her winnings due to unfinished KYC verification.

Spin Million Casino
 Submitted: 04 Sep 2020
Unresolved Our verdict

No reaction policy

Black points: 39
Disputed amount: £143

Royal Slots Casino - Player’s struggling to verify her account.

Royal Slots Casino
 Submitted: 04 Sep 2020
Closed Our verdict

Player stopped responding

Disputed amount: 10,000 ₱

PNXBet Casino - Player’s struggling to withdraw their winnings.

PNXBet Casino
 Submitted: 04 Sep 2020
Closed Our verdict

Unjustified complaint

Disputed amount: €1,600

Slot Wolf Casino - Player’s bonus winnings have been cancelled.

Slot Wolf Casino
 Submitted: 04 Sep 2020
Resolved Our verdict

Case closed

Disputed amount: €50.2

Slot Wolf Casino - Player’s struggling to withdraw his winnings.

Slot Wolf Casino
 Submitted: 04 Sep 2020
Show more complaints (+10)
Showing 25,011 - 25,020 of 26,723 complaints
1...2,501 2,502 2,503...2,673
Go to pageof 2,673 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news