Samuel, our Casino Analyst, spends his days updating and verifying information in our casino database. He started at Casino Guru as a recent college graduate, and, without a doubt, his coworkers are his favorite aspect of the job. Samuel has been playing football since he was a child, and when not p...
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Samuel S.
Author
Samuel Sawyer
Casino Analyst & Complaint Specialist
Samuel, our Casino Analyst, spends his days updating and verifying information in our casino database. He started at Casino Guru as a recent college graduate, and, without a doubt, his coworkers are his favorite aspect of the job. Samuel has been playing football since he was a child, and when not p...
Here is what we found when we reviewed M88.io Casino. Our experts used our casino review methodology to check what the casino gets right and where it could do more. Every key factor (the casino's Terms and Conditions, licenses, player complaints, support, and limits) was considered by our team. This helped them work out how safe and legit this casino is.
Our team's review data was used to calculate the casino's Safety Index. This score rates the safety and fairness of online casinos. A high Safety Index is a good sign that you can play and get your winnings paid out with ease. M88.io Casino has a High Safety Index of 8.1, which makes a recommendable option for most players in terms of fairness and safety. Carry on reading our M88.io Casino review to make an informed decision whether or not this casino is the right fit for you.
Is M88.io Casino fair and safe? Safety Index explained
In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.
In our review of M88.io Casino, we thoroughly read and reviewed the Terms and Conditions of M88.io Casino. We uncovered some rules or clauses we did not like and we consider the T&Cs to be somewhat unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players' winnings to them. Taking our finding into consideration, we encourage you to proceed with caution should you decide to play at this casino.
According to our approximate calculation or collected information, M88.io Casino is a large online casino. It has a very low amount of restrained payouts in complaints from players, when we take its size into account (or has no player complaints listed). When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.
As far as we are aware, no relevant casino blacklists mention M88.io Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.
All in all, when combined with other factors that come into play in our review, M88.io Casino has landed a High Safety Index of 8.1. This casino can be considered a recommendable option for most players since it fosters fairness and honesty in their treatment of customers.
M88.io Casino: Terms and Conditions
Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of M88.io Casino to be somewhat unfair.
Note: Read through and explore our specific findings from the T&Cs check here.
M88.io Casino player complaints
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We currently have 4 complaints about this casino in our database. Because of these complaints, we've given this casino 270 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
M88.io Casino user feedback and reviews evaluated
At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.
Judging by the 5 user reviews given to M88.io Casino, it has a Mixed User feedback score. You may access the casino's user reviews in the User reviews section of this page.
Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.
Licenses and company data
M88.io Casino is owned by Phoenixfield, Inc. and has estimated revenues exceeding $20,000,000 per year. Based on the revenues, we consider it to be a medium-sized online casino.
M88.io Casino has been granted a gambling license in Philippines issued by PAGCOR.
Payment methods, win and withdrawal limits
M88.io Casino supports 7 payment options. This includes: Bitcoin (BTC), Tether (USDT), USD Coin (USDC), Dai (DAI), Ethereum (ETH), Bitcoin Cash (BCH), Tron (TRX).
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
Withdrawal limits
Win limits
Unlimited in BTC
USD 600,000 per spin
Unlimited in ETH
Unlimited in BCH
Unlimited in USDT
Unlimited in TRX
Unlimited in USDC
Note: It is possible that not all payment methods listed above can be used for both deposits and withdrawals. Additionally, certain methods may only be available in some countries.
Available language options and customer support
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. The table below lists the language options at M88.io Casino.
Language
Website
Customer support
Live chat
English
24/7
Japanese
24/7
Korean
24/7
Chinese
24/7
Indonesian
24/7
Vietnamese
24/7
Thai
24/7
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. Customer support is something we value highly, as it can help you sort out any issues at M88.io Casino. This includes potential difficulties with your account, withdrawals, and more. We would say M88.io Casino has a good customer support based on the responses we have received during our testing.
M88.io Casino casino games and slots
M88.io Casino offers these types of casino games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games from 21 game providers are offered. This includes NetEnt, Nolimit City, Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Big Time Gaming, Ezugi, Endorphina, Habanero, SABA Sports, JILI, M88, Naga Games, King Midas (Kingmaker), Iconic21 (BETER Live), Hacksaw Gaming, Spribe, Sexy gaming, PG Soft (Pocket Games Soft), Asia Gaming.
M88.io Casino bonus offers and codes
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. The two most popular kinds are free spins and no deposit bonuses, which are given to players upon signing up, and deposit bonuses, which are given to players after they make a deposit. However, casinos also offer other types of promotions, bonus codes, welcome sign-up bonuses, or loyalty programs.
Unfortunately, there are no available bonus offers from M88.io Casino in our database at the moment.
Please note that some of these may only be available to players from selected countries. More information about which bonuses are available in your region can be found in the 'Bonuses' section of this review.
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Company info
Owner
Phoenixfield, Inc.
Established
2023
Estimated annual revenues
> $20,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of M88.io Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Big casino
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Slightly negative
Operates with an unverifiable license
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Licensing authorities
Philippines (PAGCOR)
Unverifiable
Unfair terms and conditions
Unreasonably short time frame for providing information within KYC processes
Show full rule and our analysis
Winnings may be forfeited if card counting strategies are detected
Explore the game selection available at M88.io Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 14
Not Available: 1
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 8
Not Available: 0
Real Games
Verified by Gamecheck
Real Games
A selection of games from multiple game providers have been checked and NO fake games have been found.
This is a place to share experience with M88.io Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Mixed
Rated by 5 users
Very positivePositiveNeutralNegativeVery negative
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Casino Guru
We want players to understand gambling.
• 9 months ago
confirms that crypto withdrawals are fully functional for MYR players.
After attempting to withdraw my winnings, M88 support repeatedly informed me that "cryptocurrency withdrawals must equal the deposited amount."
However, this rule is not published anywhere in their Terms & Conditions, Withdrawal Policy, or FAQ. It was never disclosed before depositing or while using their platform.
When I asked for clarification, support admitted that this restriction applies only to MYR members and that changing currency would require me to close my account, which would result in the loss of my funds.
I have no KYC verification with them, and at no point was I asked to complete it before depositing or withdrawing. Despite that, they continue to hold my balance without offering any valid withdrawal alternative.
This situation clearly shows that M88 is enforcing unpublished internal rules to restrict withdrawals, which is unfair and misleading for players.
I have full chat transcripts and transaction screenshots showing:
Proof of successful crypto transactions under MYR
Multiple confirmations from support about the unpublished withdrawal limitation
Undisclosed withdrawal restrictions
Currency-based restrictions
Lack of transparency
Misleading advertising
Stalling tactics
Withdrawal restrictions
Limited support resolution options
• 1 year ago
Went to make a deposit, fee's took .6 cents from me. Turns out any depost under 0.0004 BTC is not refundable or depositable. so because I was short .6 cents -- they get to keep my deposit, keep my funds & i don't get anything.
this place has no interest for anyone, they are scum bags. even tho its confirmed in their wallet etc, they won't do anything cause of a "rule" -- these people are nothing more than scum of earth.
support
deposits
• 2 years ago
I've been played this site for 5 years++, It's safe and trustworthy
Fast deposit and Withdrawal (less than 5 mins)
Great bonus and cash back
Crashed sometimes
• 2 years ago
I lost almost 3M cny(350k usd) in first year, in recent 2 months, i am lucky and won the losses back, I break even now.
1. They stopped to pay daily cashback and re-deposit bonus(5%, up to 1050 cny). They are so mean, lol, they said I broke their rules, definitely not, why they didn't do it when I lost money? Because they want me to lose and deposit, after you win, you can't get bonus and cashback any more. 2. They lower my betting limit, they don't wanna you win if you have good luck, so limit the betting amount to slow your winning speed.
They are too short-sighted, and they can't accept lose, only they can win, hilarious!
they have pinacle sports, whose odds are best. With cashback, it is very good to bet
cancel bonus and cashback when you win money even I just break even
• 3 years ago
I done $10/Spin and lost $17k. How can it be. The RTP is really just a number. I spent a lot of time with other slot service provider. The pragmatic is trustable for me. But I did a total loss of $17K in total. I'm sure that M88 slot something wrong, whichever game I tried is the same result. All the way deep loss. No bonus in 1000 spins. I did on Zeus vs Hades, no ever a bonus and just this game I lost almost $10K. Guess what, I try a bonus buy at $5/spin which is $1,500 bonus buy, I get $30 only. Something is really wrong.
They didn't explain to me why it keep losing. 1 win and 9 losing and it seem like cheating. I don't know why, the slot seem very bad. I hope that they can review on the betting rtp. It is not normal.
many games
fast customer service
Various deposit method available
Bad RTP for player
Limited promotion bonus
Withdrawal is slow
Chrome is slow for pragmatic
Player level will reset in months if player account inactive
Discussion
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