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All39,299Opened953Unresolved5,109Resolved12,365Rejected20,872
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Our verdict Player stopped responding

1win Casino - Player's deposits not reflecting on account.

Closed Submitted: 25 Dec 2023
Disputed amount: KSh1,150
Safety Index 8.5 High
Our verdict Case closed

V.Vegas Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 25 Dec 2023
Disputed amount: 2,500 zł
Safety Index 9.8 Very high
Our verdict Case closed

PlayOJO Casino DK - Player's free spins have not been credited after the deposit.

Resolved Submitted: 25 Dec 2023
Disputed amount: 100 kr.
Safety Index 8.6 High
Our verdict Case closed

BetOnRed Casino - Player’s withdrawal significantly delayed.

Resolved Submitted: 24 Dec 2023
Disputed amount: €140
Safety Index 8.2 High
Our verdict Other

Boo Casino - Player suspects scam with persistent deposit requests.

Closed Submitted: 24 Dec 2023
Disputed amount: C$6,500
Safety Index 6.0 Below average
Our verdict Player stopped responding

Nine Casino - Player requesting refund due to delay in self-exclusion process.

Closed Submitted: 24 Dec 2023
Disputed amount: €1,000
Safety Index 8.8 High
Our verdict Unjustified complaint

Royspins Casino - Player's bonuses and loyalty points deactivated.

Closed Submitted: 24 Dec 2023
Disputed amount: €200
Safety Index 8.6 High
Our verdict Unjustified complaint

SuperBoss Casino - Player complains about withdrawal and account balance issues.

Closed Submitted: 24 Dec 2023
Disputed amount: €1,146
Safety Index 8.7 High
Our verdict Case closed

1win Casino - Player's email change delays withdrawal.

Resolved Submitted: 24 Dec 2023
Disputed amount: C$1,300
Safety Index 8.5 High
Our verdict Player stopped responding

Lucky Jungle Casino - Self-excluded player seeks refund.

Closed Submitted: 23 Dec 2023
Disputed amount: €560
Safety Index 8.1 High
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