HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,422Opened802Unresolved5,654Resolved13,401Rejected22,565
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

Posido Casino - Player's withdrawal has been delayed for nearly two weeks.

Resolved Submitted: 02 Jul 2024
Disputed amount: €500
Safety Index 8.1 High
Our verdict Unjustified complaint

WSMCasino - Player’s winnings have been confiscated.

Closed Submitted: 02 Jul 2024
Disputed amount: $2,643
Safety Index 5.5 Below average
Our verdict Player stopped responding

Immortal Wins Casino - Player’s withdrawal has been delayed due to document issues.

Closed Submitted: 02 Jul 2024
Disputed amount: £170
Safety Index 9.0 Very high
Our verdict Player stopped responding

Kingmaker Casino - Player’s withdrawals have been delayed.

Closed Submitted: 02 Jul 2024
Disputed amount: €500
Safety Index 3.6 Low
Our verdict Case closed

Royal Stars Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 02 Jul 2024
Disputed amount: €175
Safety Index 8.2 High
Our verdict Unjustified complaint

Parimatch Casino IN - Player’s account has been blocked.

Closed Submitted: 02 Jul 2024
Disputed amount: 28 INR
Safety Index 5.8 Below average
Our verdict Player stopped responding

MyStake Casino - Player’s account has not been restricted.

Closed Submitted: 01 Jul 2024
Disputed amount: £300
Safety Index 9.7 Very high
Our verdict Case closed

Kingmaker Casino - Player’s winnings were reduced after bonus wagering.

Resolved Submitted: 01 Jul 2024
Disputed amount: €2,700
Safety Index 3.6 Low
Our verdict Unjustified complaint

1win Casino - Player’s account has been blocked after withdrawal request.

Closed Submitted: 01 Jul 2024
Disputed amount: 1,600,000 INR
Safety Index 8.7 High
Our verdict Case closed

B7 Casino - Player’s withdrawal has been delayed after additional verification request.

Resolved Submitted: 01 Jul 2024
Disputed amount: C$3,451
Safety Index 9.0 Very high
Show more complaints (+10)
Showing 23,371 - 23,380 of 42,422 complaints
1...2,337 2,338 2,339...4,243
Go to pageof 4,243 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.