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All39,300Opened947Unresolved5,110Resolved12,366Rejected20,877
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Our verdict Case closed

PalmSlots Online Casino - Player experiences withdrawal delay at Palm Slots.

Resolved Submitted: 14 Feb 2024
Disputed amount: €5,000
Safety Index 1.6 Very low
Our verdict Case closed

Spinanga Casino - Player's withdrawal request cannot be processed.

Resolved Submitted: 14 Feb 2024
Disputed amount: €119
Safety Index 8.6 High
Our verdict Player stopped responding

Justbit Casino - Player's deposit is not appearing in account.

Closed Submitted: 14 Feb 2024
Disputed amount: Ł1
Safety Index 4.9 Low
Our verdict No reaction

Betvistas Casino - Player's withdrawal is being delayed.

Unresolved Submitted: 14 Feb 2024
Black points: 557
Disputed amount: Mex$20,000
Safety Index 2.6 Very low
Our verdict Unjustified complaint

Axecasino - Player's winnings significantly reduced.

Closed Submitted: 14 Feb 2024
Disputed amount: A$8,500
Safety Index 6.2 Below average
Our verdict Case closed

1win Casino - Player’s use of temporary bank cards led to account block.

Resolved Submitted: 14 Feb 2024
Disputed amount: €1,100
Safety Index 8.5 High
Our verdict Player stopped responding

FlukyOne Casino - Player’s account was closed after a successful win.

Closed Submitted: 14 Feb 2024
Disputed amount: €4,000
Safety Index 4.8 Low
Our verdict No reaction policy

Superb Casino - Player's closed account keeps getting promotional emails.

Unresolved Submitted: 14 Feb 2024
Black points: 40
Disputed amount: 10 kr
Safety Index 1.8 Very low
Our verdict Case closed

Instaspin Casino - Player's winnings have not been credited to his balance.

Resolved Submitted: 14 Feb 2024
Disputed amount: €3,917.5
Safety Index 4.8 Low
Our verdict Player stopped responding

Bets Amigo Casino - Player's self-exclusion not respected by casino.

Closed Submitted: 14 Feb 2024
Disputed amount: ??
Safety Index 4.5 Low
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