OverviewSafety and fairnessGamesBonusesPaymentsCustomer supportUser reviewsDiscussion

Mária B.

09/2025

Read our Superbet Casino review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.

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Pros and cons

Popular progressive jackpot slots
Casino supports ApplePay
Deposits via cash are possible in branch offices
Mobile casino application for iOS and Android
Live dealer games are available
Unlimited withdrawals

Company focuses on sports betting rather than the casino

Casino screenshots

In this review of Superbet Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.

Our findings led us to the casino's Safety Index. This score shows how safe and fair the casino is. The Safety Index tells you how safe a casino is. The higher the score, the better your chances of a safe experience. Superbet Casino scored a High Safety Index of 8.9, which makes it a recommendable option for most players in terms of fairness and player safety. Find out if Superbet Casino is the right casino for you by reading the rest of our review.

Is Superbet Casino fair and safe? Safety Index explained

We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.

In our review of Superbet Casino, we meticulously evaluated and analyzed the Terms and Conditions of Superbet Casino. We came across some rules or clauses that we did not appreciate, but all in all, we consider the T&Cs to be mostly fair. A rule that is unfair or predatory has the potential to be held against players to defend withholding their winnings, but in the case of this casino, we found only minor issues.

Superbet Casino is a very big online casino based on our estimates or collected information. It has a low amount of restrained payouts in complaints from players, when we take its size into account. We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.

As far as we know, no relevant casino blacklists include Superbet Casino. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.

In our comprehensive review of all relevant aspects, Superbet Casino has attained a High Safety Index of 8.9. This makes it a recommendable option for most players who are looking for an online casino that creates a fair environment for their customers.

Reviewing the T&Cs of Superbet Casino

We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In some casino T&Cs, we find clauses that we regard as unfair. These can give the casino grounds to hold back player winnings in certain cases.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Superbet Casino to be mostly fair.

Note: Read through and explore our specific findings from the T&Cs check here.

Superbet Casino player complaints

Player complaints are a key part of our review process. They give us useful information about the problems players face and how casinos handle them. We use our Complaint Resolution Center to collect player complaints. These, along with complaints from other sources, are used to calculate our Safety Index.

We currently have 2 complaints about this casino in our database. Because of these complaints, we've given this casino 983 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Superbet Casino user feedback and reviews

On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.

Judging by the 7 user reviews given to Superbet Casino, it has a Good User feedback score. You can find the reviews in the User reviews part of this page.

Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.

Superbet Casino company data and licenses

Superbet Casino is owned by MJP Interactive Ltd and has estimated annual revenues higher than $20,000,000. This makes it a big online casino according to our classification.

Superbet Casino has a gambling license issued by Oficiului Național pentru Jocuri de Noroc in Romania.

Note: Superbet Casino is associated with land-based casinos or betting businesses. Based just on the online casino website, this casino would have a lower Safety Index than it now gets from us. However, due to the availability of brick-and-mortar venues and the credibility they bring to the online casino, its Safety Index has been slightly increased.

Win and withdrawal limits, payment options

Superbet Casino accepts deposits via 10 payment methods. This includes: PaysafeCard, Mastercard, VISA, Bank transfer, ApplePay, Aircash, Cash deposit, Revolut, Okto.cash, A-bon.

Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.

Withdrawal limits	Win limits
Unlimited	No win limit

Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.

Languages and customer support options

In our casino reviews, we always collect data about available languages and customer support options. The table below contains information about the languages at Superbet Casino.

Language	Website	Customer support	Live chat
Romanian

Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. Customer support is something we value highly, as it can help you sort out any issues at Superbet Casino. This includes potential difficulties with your account, withdrawals, and more. According to our tests and collected information, Superbet Casino has an average customer support.

Superbet Casino casino games and slots

Superbet Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live baccarat, Live blackjack, Other live games, Live poker, Live roulette.

Games from 52 casino game providers are available. This includes NetEnt, Nolimit City, Play'n GO, Blueprint Gaming, IGT, Evolution Gaming, Red Tiger Gaming, Playson, iSoftBet, ELK Studios, Evoplay, Push Gaming, Endorphina, Wazdan, PariPlay, 1X2 Gaming, Realistic Games, Relax Gaming, Greentube, Inspired Gaming, 7777 gaming, Oros Gaming, Platipus, Indigo Magic, Alchemy Gaming, G Games, BF Games, Apollo Games, Spribe, Darwin gaming, Golden Race, Northern Lights Gaming, AGS, Amusnet, Oryx Gaming, Gaming Corps, Comtrade Gaming, Synot Games, Neon Valley Studios, Octoplay, Skywind Group, NSoft, High Limit Studio, CT Interactive, Games Global, PatePlay, Tech4Bet, Gaming Realms, Light & Wonder, EGT Digital, Hacksaw Gaming, Print Studios.

Superbet Casino bonuses and promo codes

Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.

At present, there are 3 bonuses from Superbet Casino in our database, including:

80% up to 400 lei and 100 extra spins
60% up to 300 lei and 150 extra spins
100% up to 500 lei and 50 extra spins

Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.

Company info

Owner MJP Interactive Ltd
Operator MJP INTERACTIVE LTD
Established 2016
Estimated annual revenues > $20,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Superbet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Key metrics

Terms and conditions

Mostly fair

Issues found: 1

Show detailed analysis

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size

Very big casino

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.

Complaints ratio

Good

Total complaints: 9

Opened 0
Unresolved 2
Resolved 0
Rejected 7

Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists

None

If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

Other factors

Neutral

Reputation helped by land-based casinos or betting shops

There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

Licensing authorities

Romania (Oficiului Național pentru Jocuri de Noroc)L1203785W001253
Verified

Unfair terms and conditions

Winnings may be forfeited if card counting strategies are detected
Show full rule and our analysis

Complaints about Superbet Casino

All(9)
Opened(0)
Unresolved(2)
Resolved(0)
Rejected(7)

Player’s account has been closed and funds confiscated.

Disputed amount: 987 lei

Player’s account is closed and winnings are confiscated.

Disputed amount: 3,142 lei

Player is facing a delayed withdrawal.

Disputed amount: €500

Player accuses casino of manipulation and demands refund.

Disputed amount: 3,999 R$

Player's winnings are uncredited and casino is unresponsive.

Disputed amount: 1,170 R$

Player's withdrawal has been delayed.

Disputed amount: 180 R$

Player experiences slot freezing and support issues.

Disputed amount: 1,500 R$

Player’s account has been closed.

Disputed amount: 12,780 lei

Player’s account has been closed.

Disputed amount: 6,277 lei

Submit a complaint

Games

Explore the game selection available at Superbet Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.

Game types

Games
Live games

Slots

Roulette

Blackjack

Betting

Video poker

Bingo

Baccarat

Jackpot games

Live games

Poker

Craps and dice

Keno

Scratch cards

eSports betting

Crash games

Available: 13 Not Available: 2

Game providers

Show all (52)

Casino Bonuses

Superbet Casino bonuses

Browse all bonuses offered by Superbet Casino, including their no deposit bonus offers and first deposit welcome bonuses.

No bonuses available for players from Ohio

Unfortunately, it seems that Superbet Casino does not offer any bonuses to players from your country.

Payment methods

Payments

Browse an overview of payment methods supported by Superbet Casino, along with related limits and fees associated with transactions to or from your casino account.

Payment methods

Show all (10)

Transaction limits

Withdrawal limits

Not limited for RON

Win limits

Unknown

Currencies

Traditional

Supported Fiat currencies.

RON

Customer support

Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.

Language options

Website

Available in 1 language

Romanian

Live chat

Available in 1 language

Romanian

Customer support:

Available in 1 language

Romanian

Live chat rating

Subpar

Based on 4 tests

17 Sep 2025

Mária B.

Subpar

28 Oct 2024

Jannete H.

Subpar

23 Jan 2024

Burak O.

Subpar

21 Oct 2020

Viliam V.

Subpar

User reviews

User reviews of Superbet Casino

This is a place to share experience with Superbet Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Good

Rated by 7 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 2 weeks ago

My experience with Superbet was pretty bad. The website feels confusing and inconvenient to use, and I had several slots lag or take too long to load. The bonuses are also poor in my opinion, with wagering requirements above x30, so they didn’t feel worth taking.
The biggest problem started when I tried to withdraw. They asked me to complete verification, which ended up taking almost 2 days. Support was either very slow to reply or sent generic copy-paste answers that didn’t really help. By the time I finally completed the verification, the money that had been on my account was no longer there. After that experience, I don’t plan on coming back.

inconvenient website
bonus wagering above x30
slow verification
poor support

• 1 year ago

Very good. Everything has always worked out well.
You can spin a round every day, the winnings go into the real balance, I've won a lot with these spins. No need to wager the deposit.

Immediate withdrawal
Saque imediato
Chance of free spins every day.Bo
Chance de giros gratis todo dias.Bo
Great variety
Grande variedades

There are hardly any casino bonuses
Quase não existe bônus pra casino

• 2 years ago

I was playing here this week and was impressed by the large number of games, offering a great mix of slots, table games and live options. However, I found their payment methods a little limited and slow, and customer support was also slow to respond. Although the games are fantastic, the payment and support aspects could definitely be improved.

Good design
Bom design
Long list of games
Longa lista de jogos

Few payment methods
Poucos metodos de pagamentos

• 2 years ago

It's a pleasure to talk about Superbet. I consider it the best on the Brazilian market at the moment.

RTP is fair, customer service is great. Withdrawals are paid quickly.

• 2 years ago

Apart from Jokic's advertisement, there is nothing worth mentioning, don't waste your time.

Pleasant support
Prijatan support

Extremely bad RTP.
Izuzetno los RTP.
A small number of providers
Mali broj provajdera
There is no cashback or similar bonuses
Ne postoji cashback niti slicni bonusi
The design of the site, as well as everything else related to it, seems amateurish
Dizajn sajta kao i sve ostalo vezano za isti deluje amaterski

• 3 years ago

Superbet is a relatively new bookmaker, created from the closed Planetwin365.rs. It is also "land-based" with several payment points in most cities in Serbia. Like other Serbian bookmakers/casinos, it doesn't have a big offer of bonuses and promotions, compared to the world's online casinos. But as far as payment security is concerned, here your money is as safe as if it were in the bank. And this is a common feature of all Serbian casinos. In case of winning, be sure that you will be paid. The state guarantees. There is no reading of T&C, sending email and correspondence with customer service. Because this is a land-based bookmaker, payment and withdrawal is mainly at the branch counters. it also exists online, but it is currently more experimental. Because the average player from Serbia plays exclusively in branches. "oldschool gambilng", no account, no bonus. You come, pay, play, and if you win, payout immediately!! The slot offer is somewhat symbolic. But that's why sports betting has a better offer than most of the world's bookmakers.

maximum security and guarantee of the funds paid and possible profit
maksimalna sigurnost i zagarantovanost uplaćenih sredstava i eventualnog dobitka
sports betting odds better than in most world bookmakers. very good offer of various combinations (winner of the match total goals)
kvote na sportsko klađenje bolje negoli u većini svetskih bookmakers. veoma dobra ponuda raznih kombinacija ( pobednik meča ukupno golova)
freebet without conditional turnover!!!
freebet bez uslovnog obrta!!!

the casino looks more than modest. 3-4 providers with reduced RTP games.
kazino izgleda više nego skromno. 3-4 provajdera sa igrama sa smanjenim RTP .
customer service looks like it's their first day on the job. as if they don't have any authority, so they all have to "ask the boss, when he comes back from the break" seems quite amateurish, and with all their informal address a little comical
korisnička služba izgleda kao da im je prvi dan na poslu. kao da nemaju nikakvih oovlašćenja, pa sve moraju da "pitaju šefa, kad se vrati sa pauze" deluje prilično amaterski,a sa sve njihovim neformalnim obraćanjem i malo komično

• 3 years ago

There is no such offer as 200 free gates of olympus spins

Discussion