HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All40,459Opened925Unresolved5,242Resolved12,720Rejected21,572
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

Winstler.io Casino - Player's account was closed due to him being from a restricted country.

Closed Submitted: 28 Mar 2024
Disputed amount: €16,403
Safety Index 1.2 Very low
Our verdict Player stopped responding

LunuBet Casino - Player is struggling with a delayed first withdrawal.

Closed Submitted: 28 Mar 2024
Disputed amount: €600
Safety Index 7.0 Above average
Our verdict Other

MyStake Casino - Player's winnings were confiscated and his access to site was blocked.

Closed Submitted: 28 Mar 2024
Disputed amount: £5,086
Safety Index 9.7 Very high
Our verdict No reaction

NonStop Casino - Player's winnings have been confiscated.

Unresolved Submitted: 28 Mar 2024
Black points: 2,406
Disputed amount: £7,500
Safety Index 0.8 Very low
Our verdict Other

PlayUZU Casino ES - Player's account has been blocked due to claimed technical issues.

Closed Submitted: 28 Mar 2024
Disputed amount: €4,000
Safety Index 8.7 High
Our verdict Player stopped responding

Wallacebet Casino - Player's winnings got canceled erroneously.

Closed Submitted: 28 Mar 2024
Disputed amount: €578
Safety Index 4.4 Low
Our verdict Case closed

1win Casino - Player's account has been blocked.

Resolved Submitted: 28 Mar 2024
Disputed amount: 100,000 ₦
Safety Index 8.4 High
Our verdict Player stopped responding

Yabby Casino - Player's withdrawal issue despite account verification.

Closed Submitted: 28 Mar 2024
Disputed amount: $213
Safety Index 8.1 High
Our verdict Player stopped responding

CasinoVibes - Player criticizes low RTP rate of slot game.

Closed Submitted: 28 Mar 2024
Disputed amount: NZ$80
Safety Index 8.6 High
Our verdict Player stopped responding

Playfina Casino - Player's withdrawal issue at casino.

Closed Submitted: 28 Mar 2024
Disputed amount: A$1,500
Safety Index 8.6 High
Show more complaints (+10)
Showing 23,301 - 23,310 of 40,459 complaints
1...2,330 2,331 2,332...4,046
Go to pageof 4,046 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.