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All40,466Opened903Unresolved5,246Resolved12,726Rejected21,591
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Our verdict Unjustified complaint

LuckyBlock Casino - Player was able to deposit despite a self-exclusion request.

Closed Submitted: 09 Apr 2024
Disputed amount: $800
Safety Index 4.4 Low
Our verdict No reaction policy

Betway Casino - Player can't access the website and withdraw his funds.

Unresolved Submitted: 09 Apr 2024
Black points: 284
Disputed amount: 270,000 INR
Safety Index 9.1 Very high
Our verdict Case closed

Platincasino ES - Player struggles with withdrawal due to expired card.

Resolved Submitted: 09 Apr 2024
Disputed amount: €875
Safety Index 9.2 Very high
Our verdict Case closed

Amerio Casino - Player's winnings confiscated due to casino's bonus configuration error.

Resolved Submitted: 09 Apr 2024
Disputed amount: $300
Safety Index 3.5 Low
Our verdict Player stopped responding

Vinyl Casino - Player's withdrawal is delayed.

Closed Submitted: 09 Apr 2024
Disputed amount: $500
Safety Index 7.7 Above average
Our verdict Case closed

CrownPlay Casino - Player's withdrawal is delayed due to account verification.

Resolved Submitted: 09 Apr 2024
Disputed amount: $1,500
Safety Index 6.9 Above average
Our verdict Other

bet365 Casino Ontario - Player cannot access her funds due to a delayed verification.

Closed Submitted: 08 Apr 2024
Disputed amount: C$100
Safety Index 9.8 Very high
Our verdict Unjustified complaint

Justbit Casino - Player's account and winnings confiscated due to multiple accounts.

Closed Submitted: 08 Apr 2024
Disputed amount: €1,500
Safety Index 4.9 Low
Our verdict Player stopped responding

Zoome Casino - Player’s account blocked due to alleged bonus misuse.

Closed Submitted: 08 Apr 2024
Disputed amount: €1,800
Safety Index 8.8 High
Our verdict Unjustified complaint

QuickWin Casino - Player's account was blocked.

Closed Submitted: 08 Apr 2024
Disputed amount: €6,798
Safety Index 9.1 Very high
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