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All42,442Opened813Unresolved5,655Resolved13,406Rejected22,568
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Our verdict Player stopped responding

ExciteWin Casino - Player’s crypto withdrawal has been delayed.

Closed Submitted: 07 Aug 2024
Disputed amount: €380
Safety Index 9.3 Very high
Our verdict Case closed

Smokace Casino - Player's withdrawal has been delayed due to further verification.

Resolved Submitted: 07 Aug 2024
Disputed amount: 2,200 R$
Safety Index 9.5 Very high
Our verdict Player stopped responding

K8 Casino - Player’s account was reopened.

Closed Submitted: 06 Aug 2024
Disputed amount: €6,000
Safety Index 6.4 Below average
Our verdict Case closed

QuickWin Casino - Player's account closure request ignored.

Resolved Submitted: 06 Aug 2024
Disputed amount: €2,300
Safety Index 8.6 High
Our verdict Player stopped responding

LuckyBlock Casino - Player’s bonus has been refused.

Closed Submitted: 06 Aug 2024
Disputed amount: C$500
Safety Index 2.1 Very low
Our verdict Case closed

Spades Queen Casino - Player’s winnings were reduced following terms change.

Resolved Submitted: 06 Aug 2024
Disputed amount: €6,000
Safety Index 7.0 Above average
Our verdict Unjustified complaint

Pledoo Casino - Player’s tournament winnings have been delayed.

Closed Submitted: 06 Aug 2024
Disputed amount: C$3,750,000
Safety Index 8.7 High
Our verdict No reaction

DraftKings Casino Ontario - Player's account has been closed and funds confiscated.

Unresolved Submitted: 06 Aug 2024
Black points: 45
Disputed amount: C$250
Safety Index 9.8 Very high
Our verdict No reaction policy

SpinLand Casino - Player’s winnings haven’t been received yet.

Unresolved Submitted: 06 Aug 2024
Black points: 124
Disputed amount: £550
Safety Index 2.2 Very low
Our verdict Player stopped responding

SpinJo Casino - Player’s account was closed after requesting a temporary block.

Closed Submitted: 06 Aug 2024
Disputed amount: €1,550
Safety Index 8.9 High
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