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All42,470Opened826Unresolved5,658Resolved13,410Rejected22,576
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Our verdict No reaction policy

Savanna Wins Casino - Player's self-exclusion request is delayed.

Unresolved Submitted: 16 Sep 2024
Black points: 523
Disputed amount: £3,000
Safety Index 1.6 Very low
Our verdict Case closed

BetOnRed Casino - Player's withdrawal is delayed.

Resolved Submitted: 16 Sep 2024
Disputed amount: €520
Safety Index 8.2 High
Our verdict Case closed

Casino Adrenaline - Player's withdrawal request is delayed.

Resolved Submitted: 16 Sep 2024
Disputed amount: €417
Safety Index 8.2 High
Our verdict Other

Vegasino.io Casino - Player’s account access is restricted post self-exclusion.

Closed Submitted: 16 Sep 2024
Disputed amount: €1,200
Safety Index 6.6 Fresh casino
Our verdict Unjustified complaint

Cawino Casino - Player’s account was not closed as requested.

Closed Submitted: 16 Sep 2024
Disputed amount: €400
Safety Index 9.4 Very high
Our verdict No reaction

LuckyDreams Casino - Player's account is closed without explanation.

Unresolved Submitted: 16 Sep 2024
Black points: 100
Disputed amount: 2,200 INR
Safety Index 6.6 Above average
Our verdict Player stopped responding

Winscore Casino - Withdrawal of player's winnings has been delayed.

Closed Submitted: 16 Sep 2024
Disputed amount: €2,060
Safety Index 4.6 Low
Our verdict Player stopped responding

Shuffle Casino - Player's withdrawal has been delayed.

Closed Submitted: 16 Sep 2024
Disputed amount: 6,765 ¥
Safety Index 4.8 Low
Our verdict Player stopped responding

MyStake Casino - Player's deposit is delayed.

Closed Submitted: 16 Sep 2024
Disputed amount: €110
Safety Index 9.7 Very high
Our verdict Case closed

Kaasino Casino - Player's account closure request is ignored.

Resolved Submitted: 16 Sep 2024
Disputed amount: €250
Safety Index 7.1 Above average
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