HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All40,708Opened884Unresolved5,287Resolved12,800Rejected21,737
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

FuturePlay Casino - Player’s Bitcoin Cash withdrawal is delayed.

Resolved Submitted: 16 Jun 2024
Disputed amount: 13.013 BCH
Safety Index 7.9 Above average
Our verdict No reaction policy

Rouge Casino - Player claims that payment has been delayed.

Unresolved Submitted: 16 Jun 2024
Black points: 626
Disputed amount: £4,011
Safety Index 1.7 Very low
Our verdict Player stopped responding

Trickz Casino - Player’s deposits went to a different casino.

Closed Submitted: 16 Jun 2024
Disputed amount: €5,280
Safety Index 9.5 Very high
Our verdict Player stopped responding

K8 Casino - Player’s account closed and balance confiscated.

Closed Submitted: 16 Jun 2024
Disputed amount: ¥100,000
Safety Index 6.4 Below average
Our verdict Player stopped responding

Betstarexchange Casino - Player’s withdrawal has been delayed.

Closed Submitted: 15 Jun 2024
Disputed amount: 5,000 INR
Safety Index 4.8 Low
Our verdict Player stopped responding

24slots Casino - Player is struggling with self-exclusion process.

Closed Submitted: 15 Jun 2024
Disputed amount: €800
Safety Index 2.4 Very low
Our verdict Case closed

Betmaster Casino MX - Player faces difficulties in withdrawing funds.

Resolved Submitted: 15 Jun 2024
Disputed amount: Mex$8,000
Safety Index 9.3 Very high
Our verdict Player stopped responding

Bruce Bet Casino - Player’s winnings haven’t been received yet.

Closed Submitted: 15 Jun 2024
Disputed amount: €2,300
Safety Index 4.0 Low
Our verdict Unjustified complaint

LuckyBlock Casino - Player’s withdrawal is delayed.

Closed Submitted: 15 Jun 2024
Disputed amount: 17,944 USD₮
Safety Index 4.4 Low
Our verdict Unjustified complaint

Lemon Casino - Player’s winnings have been confiscated.

Closed Submitted: 15 Jun 2024
Disputed amount: 5,110 zł
Safety Index 9.8 Very high
Show more complaints (+10)
Showing 21,721 - 21,730 of 40,708 complaints
1...2,172 2,173 2,174...4,071
Go to pageof 4,071 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.