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All39,585Opened965Unresolved5,143Resolved12,455Rejected21,022
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Our verdict Unjustified complaint

Lucky Duck Casino - Player's withdrawal and account blocked for KYC verification.

Closed Submitted: 10 May 2024
Disputed amount: 280,000 руб
Safety Index 6.5 Above average
Our verdict No reaction policy

Golden Genie Casino - Player's withdrawal is delayed.

Unresolved Submitted: 10 May 2024
Black points: 156
Disputed amount: £565
Safety Index 0.9 Very low
Our verdict No reaction policy

Simsinos Casino - Player's winnings have been confiscated.

Unresolved Submitted: 10 May 2024
Black points: 40
Disputed amount: €500
Safety Index 5.0 Below average
Our verdict No reaction policy

Magic Win Casino - Player’s withdrawal is being delayed.

Unresolved Submitted: 10 May 2024
Black points: 296
Disputed amount: £1,400
Safety Index 0.6 Very low
Our verdict Unjustified complaint

LuckyBlock Casino - Player’s winnings confiscated due to unintentional bet limit breach.

Closed Submitted: 10 May 2024
Disputed amount: $17,000
Safety Index 4.4 Low
Our verdict Player stopped responding

Kinghills Casino - Player claims that payment has been delayed.

Closed Submitted: 10 May 2024
Disputed amount: £400
Safety Index 8.9 High
Our verdict Case closed

BetMartini Casino - Player's withdrawal is delayed.

Resolved Submitted: 10 May 2024
Disputed amount: €455
Safety Index 4.3 Low
Our verdict Case closed

NineWin Casino - Player’s winnings haven’t been received yet.

Resolved Submitted: 10 May 2024
Disputed amount: €230
Safety Index 8.4 High
Our verdict Player stopped responding

Zumospin Casino - Player’s deposit is missing.

Closed Submitted: 10 May 2024
Disputed amount: €250
Safety Index 9.0 Very high
Our verdict Other

NonStop Casino - Player struggles with a withdrawal.

Closed Submitted: 10 May 2024
Disputed amount: £199
Safety Index 0.8 Very low
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