Our expert casino review team has carefully analysed Bally Casino UK in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.
Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. Bally Casino UK has a Very high Safety Index of 9.8, which makes it one of the safest and fairest online casinos on the internet, according to our methodology. Read our Bally Casino UK review to discover more about this casino and decide whether it is a suitable option for you.
Safety Index of Bally Casino UK – Is it fair and safe?
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of Bally Casino UK, we meticulously evaluated and analyzed the Terms and Conditions of Bally Casino UK. We did not discover any rules or clauses that we deem unfair or predatory. This is a good sign, as rules of this nature could possibly be employed to avoid paying out winnings to players.
According to our approximate calculation or collected information, Bally Casino UK is a very large online casino. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
We did not find Bally Casino UK on any relevant casino blacklists. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
All of that, together with other factors considered in our review, has resulted in Bally Casino UK having a Safety Index of 9.8, which is a Very high value. The majority of players who are searching for an online casino that creates a fair environment for their customers will consider this casino an impeccable choice.
Bally Casino UK T&Cs
When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We did not find any unfair or predatory rules in the Terms and Conditions of Bally Casino UK during our review.
Player complaints related to Bally Casino UK
Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.
We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 0 black points.
User feedback and assessment of Bally Casino UK
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
Nevertheless, this casino does not have a User feedback score yet. We have received 4 player reviews of Bally Casino UK so far, and the score is only determined after a casino has accumulated at least 15 reviews. You can find the reviews in the User reviews part of this page.
Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.
Bally Casino UK company information and licenses
Bally Casino UK belongs to Gamesys Operations Limited and has estimated yearly revenues over $100,000,000. This makes it a very big online casino on our scale.
Bally Casino UK has been granted licenses by authorities in the following countries or regions: Gibraltar (Gibraltar Licensing Authority), United Kingdom (United Kingdom Gambling Commission).
About payment methods and win and withdrawal limits
Bally Casino UK accepts 4 payment options. This includes: Mastercard, VISA Debit, VISA Electron, ApplePay.
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Languages and customer support options
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. The table below contains information about the languages at Bally Casino UK.
Language
Website
Customer support
Live chat
English
24/7
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. Since customer support can assist you with problems related to registration process at Bally Casino UK, account problems, withdrawals, or other issues, it holds significant value for us. We would say Bally Casino UK has a good customer support based on the responses we have received during our testing.
Slots and casino games at Bally Casino UK
You can play these types of games at Bally Casino UK: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Jackpot games, Live games, Poker, Scratch cards, Other card games, eSports betting, Other games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Live poker, Live roulette.
Titles supplied by 40 casino game providers are available. This includes NetEnt, Play'n GO, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Big Time Gaming, ELK Studios, Push Gaming, Eyecon, Bally, Barcrest, High 5 Games, Relax Gaming, Greentube, Inspired Gaming, Gameburger Studios, Slingo, Reel Kingdom, Wishbone, Stakelogic, King Show Games, High Limit Studio, SpinPlay Games, Nailed it! Games, Trigger Studios, Roxor, Northern Lights Gaming, Bell-Fruit Games, Games Global, Just For The Win, Light & Wonder, Reel Time Gaming, Bet Digital, Bang Bang Games, Snowborn Games, Rogue Gaming, Wild Streak Gaming, Triple Edge Studios.
Bally Casino UK bonus offers and codes
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. We currently have 1 bonus from Bally Casino UK in our database, which you can find in the 'Bonuses' part of this review.
Note: Visit our separate page on Bally Casino UK bonuses to learn more about this casino's offers.
Browse all bonuses offered by Bally Casino UK, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(4)
User reviews of Bally Casino UK
This is a place to share experience with Bally Casino UK. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
I’ve won at least $3000 two times playing online with this casino. However, this was before it renamed itself Ballys. They currently have a new gaming platform in which I’ve won at the most $900.
This casino is one of my main go to places to play. Easy deposit and withdrawal options. Withdrawing never takes more than a business day or two for direct bank transfer. I love most that they have their RTP settings at the highest. There are a few Igaming casinos that have the highest RTP settings and quite frankly those are the only casinos I touch.
I do wish they had a better VIP program and I hope to see Dead or Alive on there soon along with No Limit City slots but otherwise an overall positive experience.
I have had nothing but problems with the slots. Constant error messages that requires a shut down. Bally Bet informed me that the problem is with a specific game provider. This couldn't be farther from the truth. In fact every game be it slots or table games constantly shut down for one reason or another. They made no effort to resolve this. It is my intention to file a complaint to both Bally and the regulatory commission.
Well, how do I put this. I won and made a withdrawal. The withdrawal was kicked back, I sent in what they needed, and the agent I was working with confirmed everything was a go. Four days later, nothing. I went back into the casino, and contacted a live agent, who passed me to another agent, and then another pass, and yet again one more pass - by this time, I wasn't in a good mood. Fourth agent says I seem to want this withdrawal urgently, I said that was not the issue, the issue is it's been 4 days and I haven't gotten a confirmation on this withdrawal via email which always happens before the funds are e-transfered to the bank account, and at this point, I had waited over the weekend, plus the three days, which felt like eternity of course. The agent then told me that my words had "raised a flag", and that they would be closing my account immediately. The blood drained from my face, of course, as I realized that they were literally closing me out and I had a pending withdrawal, which seemed to go through just fine with the agent that helped with it days earlier... Could this be happening??? Needless to say, I was somewhat in shock - I was getting a vibe that they were grasping at anything to NOT release my money, and their reason was absurd. Apparently, because I had asked why my funds weren't processed yet and that perhaps one could USE the money sooner than later and that this was taking far too long considering the agent that helped me with the withdrawal seemed to have no issues, was congratulating me and so on... at this point, I was FURIOUS. I asked for a manager to contact me, asap. And that I would be more than happy to close the account AFTER my withdrawal was done. The agent agreed that that was what would happen. And that I would get my funds. Two days later, I get a phone call from "the manager". This person, later in the conversation and AFTER telling me she was a manager, accidentally admitted she was not in fact a manager. WHAT THE HECK! She spoke very rudely, she was condescending and if I may add not overly well-spoken. She was VERY combative, and frankly had no idea what she was talking about, I could tell as I listened to this person babble on about things that had nothing to do with this situation. She then told me that I would NOT be receiving my funds. My blood, at this point, was BOILING OVER. I had not done anything extreme, or wasn't being difficult - Plain and simple, I was being gaslighted by the casino. It seemed (to me) that they simply didn't want to part with their $800. I asked for her name and employee ID, and said I was going to contact the iGaming commission about this as there was absolutely NO reason to go to these lengths, etc... In the end, and after speaking to many other agents/managers/who knows what they were, I did get my funds, but, I happily closed the account after only 1 time having played there. It was a terrible experience. It clearly seemed that Bally Bet was eluding that I had "problem", due to saying "don't you think a person could USE the money sooner than later, I know I certainly can" (I believe those were my actual words) - I reminded them that if you look, I have made one deposit and only ONE, and it was for $20. I had been lucky enough to win, and never go back. Beware folks, this casino definitely had a sketchy vibe. I am grateful for the win, but the stress, the impersonation of being a manager, the unfair treatment and lies... I'll pass.
Decent games, this casino is much like CanPlay and Fallsview - same layout, same games etc...
The agents seem to make their own rules as they go
extremely long withdrawal times
extremely rude agents
unusual tactics
Safety Index explained
Safety Index of Bally Casino UK explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Bally Casino UK. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Very high9.8/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
