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All37,436Opened1,049Unresolved4,769Resolved11,726Rejected19,892
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WinSpirit Casino - Player experiences issues with Playson games.

Closed Submitted: 07 Feb 2024
Disputed amount: C$25
Safety Index:Very low
Our verdict Unjustified complaint

Qbet Casino - Player struggles with gambling addiction and casino's lack of response.

Closed Submitted: 07 Feb 2024
Disputed amount: €2,500
Safety Index:Above average
Our verdict No reaction policy

Golden Genie Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 07 Feb 2024
Black points: 72
Disputed amount: €220
Safety Index:Very low
Our verdict Player stopped responding

31bet Casino - Player’s withdrawal delayed due to account verification.

Closed Submitted: 07 Feb 2024
Disputed amount: €7,060
Safety Index:Above average
Our verdict Player stopped responding

Vulkan Vegas Casino - Player’s has a card related verification issue.

Closed Submitted: 06 Feb 2024
Disputed amount: €100
Safety Index:Very high
Our verdict Case closed

Vulkan Vegas Casino - Player facing repeated KYC verification requests.

Resolved Submitted: 06 Feb 2024
Disputed amount: €70
Safety Index:Very high
Our verdict Case closed

Verde Casino - Player's account blocked over name discrepancy.

Resolved Submitted: 06 Feb 2024
Disputed amount: €1,950
Safety Index:Very high
Our verdict Unjustified complaint

Gxmble Casino - Player's winnings were confiscated due to the casino's betting limit.

Closed Submitted: 06 Feb 2024
Disputed amount: €682,000
Safety Index:Very low
Our verdict Player stopped responding

Royal Reels Casino - Player's withdrawal is delayed.

Closed Submitted: 06 Feb 2024
Disputed amount: A$1,000
Safety Index:High
Our verdict Case closed

Dexterbet Casino - Player experiences withdrawal and communication difficulties.

Resolved Submitted: 06 Feb 2024
Disputed amount: €1,269
Safety Index:Below average
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