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All39,589Opened957Unresolved5,146Resolved12,462Rejected21,024
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Our verdict Unjustified complaint

1win Casino - Player's account was closed after identity verification.

Closed Submitted: 20 May 2024
Disputed amount: 151,272 INR
Safety Index 8.5 High
Our verdict Player stopped responding

High Flyer Casino - Player's deposited funds are not showing in the account.

Closed Submitted: 20 May 2024
Disputed amount: C$20
Safety Index 7.7 Above average
Our verdict Other

Onestep Casino - Concerns over self-exclusion policy breaches by sibling online casinos.

Closed Submitted: 20 May 2024
Disputed amount: €930
Safety Index 5.2 Below average
Our verdict Case closed

JokaBet Casino - Withdrawal of player's winnings has been delayed.

Resolved Submitted: 20 May 2024
Disputed amount: £1,356
Safety Index 8.5 High
Our verdict Player stopped responding

GemoBet Casino - Player’s winnings have been confiscated due to supposed bonus violation.

Closed Submitted: 20 May 2024
Disputed amount: €1,000
Safety Index 6.7 Above average
Our verdict Other

Nine Casino - Player is dissatisfied with the bonus policy.

Closed Submitted: 20 May 2024
Disputed amount: 1,000 CHF
Safety Index 8.8 High
Our verdict Case closed

Leon Casino - Player has trouble accessing funds due to verification delay.

Resolved Submitted: 20 May 2024
Disputed amount: €11,500
Safety Index 1.1 Very low
Our verdict Case closed

0x.bet Casino - Player's withdrawal unreasonably delayed.

Resolved Submitted: 20 May 2024
Disputed amount: €658
Safety Index 7.5 Above average
Our verdict Player stopped responding

Lucky7even Casino - Player’s winnings were confiscated due to third-party card usage.

Closed Submitted: 20 May 2024
Disputed amount: €1,500
Safety Index 8.9 High
Our verdict Case closed

LuckyHour Casino - Player believes that their withdrawal has been delayed.

Resolved Submitted: 20 May 2024
Disputed amount: C$2,250
Safety Index 7.7 Above average
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