HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All37,461Opened1,045Unresolved4,771Resolved11,735Rejected19,910
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

Raging Bull Slots Casino - Player's withdrawal requests were denied.

Closed Submitted: 16 Feb 2024
Disputed amount: $726
Safety Index:Low
Our verdict Player stopped responding

WinOlot Casino - Delayed verification and withdrawal issue at casino.

Closed Submitted: 16 Feb 2024
Disputed amount: €480
Safety Index:Low
Our verdict No reaction policy

Golden Genie Casino - Player's withdrawal is pending.

Unresolved Submitted: 16 Feb 2024
Black points: 129
Disputed amount: £1,150
Safety Index:Very low
Our verdict Case closed

Qbet Casino - Player's deposit not credited to the casino account.

Resolved Submitted: 16 Feb 2024
Disputed amount: €178
Safety Index:Above average
Our verdict Other

Kraken Casino - Player's account has been blocked after withdrawal request.

Closed Submitted: 16 Feb 2024
Disputed amount: 800 USD₮
Safety Index:Above average
Our verdict Case closed

MyStake Casino - Player’s account blocked and deposit is missing.

Resolved Submitted: 16 Feb 2024
Disputed amount: €500
Safety Index:Very high
Our verdict Player stopped responding

Gangsta Casino - Player's withdrawal payment is delayed.

Closed Submitted: 16 Feb 2024
Disputed amount: €187
Safety Index:High
Our verdict Other

Rollbit Casino - Player's withdrawal restricted due to accusations of multiple accounts.

Closed Submitted: 16 Feb 2024
Disputed amount: $14,800
Safety Index:Low
Our verdict Other

Sportaza Casino - Player’s withdrawal cancelled and account blocked.

Closed Submitted: 16 Feb 2024
Disputed amount: €500
Safety Index:High
Our verdict Player stopped responding

MyStake Casino - Player's deposit not credited.

Closed Submitted: 16 Feb 2024
Disputed amount: $6,000 ARS
Safety Index:Very high
Show more complaints (+10)
Showing 21,531 - 21,540 of 37,461 complaints
1...2,153 2,154 2,155...3,747
Go to pageof 3,747 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.