HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All38,780Opened978Unresolved4,988Resolved12,214Rejected20,600
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

Sportsbetio.uk Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 03 May 2024
Disputed amount: £280
Safety Index:Low
Our verdict No reaction policy

RocknReels Casino - Player's withdrawal has been delayed.

Unresolved Submitted: 03 May 2024
Black points: 648
Disputed amount: A$8,200
Safety Index:Above average
Our verdict Other

Parimatch Casino BR - Brazilian player's account blocked with remaining balance.

Closed Submitted: 03 May 2024
Disputed amount: 1,165 R$
Safety Index:Below average
Our verdict Case closed

NovaJackpot Casino - Player's withdrawal request is significantly delayed.

Resolved Submitted: 03 May 2024
Disputed amount: €300
Safety Index:High
Our verdict Case closed

RTbet Casino - Player reports delayed withdrawal and lack of verification process.

Resolved Submitted: 03 May 2024
Disputed amount: €4,852
Safety Index:Very high
Our verdict No reaction

Legit99 Casino - Player’s withdrawal has been denied.

Unresolved Submitted: 02 May 2024
Black points: 379
Disputed amount: A$1,025
Safety Index:Very low
Our verdict Case closed

1win Casino - Player's withdrawal is delayed after verification process.

Resolved Submitted: 02 May 2024
Disputed amount: 96 USD₮
Safety Index:High
Our verdict Against fair gambling

747.live Casino - Player from Russia has account blocked post withdrawal request.

Unresolved Submitted: 02 May 2024
Black points: 54
Disputed amount: $219
Safety Index:Above average
Our verdict Case closed

Kingmaker Casino - Delay in player's withdrawal requests.

Resolved Submitted: 02 May 2024
Disputed amount: €380
Safety Index:Low
Our verdict No reaction policy

RocknReels Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 02 May 2024
Black points: 121
Disputed amount: A$2,000
Safety Index:Above average
Show more complaints (+10)
Showing 21,141 - 21,150 of 38,780 complaints
1...2,114 2,115 2,116...3,878
Go to pageof 3,878 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.