HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All40,260Opened920Unresolved5,224Resolved12,651Rejected21,465
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

Spinarium Casino - Player's request for self-exclusion denied.

Closed Submitted: 16 Sep 2024
Disputed amount: 52,000 Ft
Safety Index 1.1 Very low
Our verdict Player stopped responding

Galactic Wins Casino - Player's winnings were forfeited.

Closed Submitted: 16 Sep 2024
Disputed amount: C$4
Safety Index 6.4 Below average
Our verdict Player stopped responding

Bizzo Casino - Player’s deposit has been delayed.

Closed Submitted: 16 Sep 2024
Disputed amount: $20,000 ARS
Safety Index 8.3 High
Our verdict Case closed

TikiTaka Casino - Player’s account is closed due to self-exclusion and the withdrawal is delayed.

Resolved Submitted: 16 Sep 2024
Disputed amount: €800
Safety Index 7.2 Above average
Our verdict Player stopped responding

Posido Casino - Player's winnings are confiscated due to verification issues.

Closed Submitted: 16 Sep 2024
Disputed amount: €2,400
Safety Index 8.0 High
Our verdict Other

Verde Casino - Player's account has been closed.

Closed Submitted: 16 Sep 2024
Disputed amount: 6,000 lei
Safety Index 9.4 Very high
Our verdict No reaction policy

Savanna Wins Casino - Player's self-exclusion request is delayed.

Unresolved Submitted: 16 Sep 2024
Black points: 523
Disputed amount: £3,000
Safety Index 1.2 Very low
Our verdict Case closed

BetOnRed Casino - Player's withdrawal is delayed.

Resolved Submitted: 16 Sep 2024
Disputed amount: €520
Safety Index 8.2 High
Our verdict Case closed

Casino Adrenaline - Player's withdrawal request is delayed.

Resolved Submitted: 16 Sep 2024
Disputed amount: €417
Safety Index 8.4 High
Our verdict Other

Vegasino.io Casino - Player’s account access is restricted post self-exclusion.

Closed Submitted: 16 Sep 2024
Disputed amount: €1,200
Safety Index 6.6 Fresh casino
Show more complaints (+10)
Showing 19,361 - 19,370 of 40,260 complaints
1...1,936 1,937 1,938...4,026
Go to pageof 4,026 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.