HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,570Opened911Unresolved5,682Resolved13,449Rejected22,528
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

Vegasino Casino - Player’s deposits are missing.

Closed Submitted: 19 Feb 2025
Disputed amount: €80
Safety Index 7.9 Above average
Our verdict No reaction

Prive Casino - Player's account has been closed without refund.

Unresolved Submitted: 19 Feb 2025
Black points: 102
Disputed amount: €100
Safety Index 4.8 Low
Our verdict Case closed

Jackpot Frenzy Casino - Player’s withdrawal is delayed.

Resolved Submitted: 19 Feb 2025
Disputed amount: C$1,500
Safety Index 7.5 Above average
Our verdict Player stopped responding

Kinghills Casino - Player’s account remains active despite self-exclusion.

Closed Submitted: 19 Feb 2025
Disputed amount: £6,000
Safety Index 8.9 High
Our verdict Player stopped responding

QuickWin Casino - Player's winnings are delayed and account closure ignored.

Closed Submitted: 19 Feb 2025
Disputed amount: €500
Safety Index 8.6 High
Our verdict Other

Shuffle Casino - Player believes that their withdrawal has been delayed.

Closed Submitted: 19 Feb 2025
Disputed amount: 4,997 zł
Safety Index 4.8 Low
Our verdict No reaction

AdultsBet Casino - Player’s winnings have been confiscated.

Unresolved Submitted: 19 Feb 2025
Black points: 1,371
Disputed amount: A$18,000
Safety Index 3.3 Very low
Our verdict Player stopped responding

Spinsy Casino - Player's payout is delayed.

Closed Submitted: 19 Feb 2025
Disputed amount: €844
Safety Index 7.9 Above average
Our verdict Case closed

Vegasino Casino - Player's withdrawal is delayed, and winnings are missing.

Resolved Submitted: 19 Feb 2025
Disputed amount: C$2,125
Safety Index 7.9 Above average
Our verdict Case closed

Joker8 Casino - Player's account deactivation request was ignored.

Resolved Submitted: 19 Feb 2025
Disputed amount: €600
Safety Index 7.9 Above average
Show more complaints (+10)
Showing 18,471 - 18,480 of 42,570 complaints
1...1,847 1,848 1,849...4,257
Go to pageof 4,257 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.