HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All40,780Opened900Unresolved5,299Resolved12,813Rejected21,768
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

Bizzo Casino - Player believes that their withdrawal has been delayed.

Resolved Submitted: 14 May 2026
Disputed amount: A$1,000
Safety Index 7.5 Above average
Our verdict Insufficient evidence from player

NineWin Casino - Player’s account is closed amid claims of manipulated gaming.

Closed Submitted: 14 May 2026
Disputed amount: £20,000
Safety Index 8.4 High
Our verdict No reaction policy

Yotta Casino - Player’s account is closed without explanation.

Unresolved Submitted: 14 May 2026
Black points: 289
Disputed amount: $1,700
Safety Index 6.9 Above average
Our verdict Player stopped responding

Epicbet Casino - Player’s winnings have been confiscated and account closed.

Closed Submitted: 14 May 2026
Disputed amount: $50,000 CLP
Safety Index 8.9 High
Current status Waiting for casino to reply 6d 7h 58m 26s

Vox Casino - Player's winnings are delayed after account verification.

Opened Submitted: 14 May 2026
Safety Index 8.8 High
Our verdict No reaction

Daytonaspin Casino - Player’s self-exclusion request is unimplemented.

Unresolved Submitted: 14 May 2026
Black points: 246
Disputed amount: €647
Safety Index 3.7 Low
Current status Waiting for Casino Guru to reply 6d 13h 27m 34s

Legiano Casino - Player’s account has been closed for review.

Opened Submitted: 14 May 2026
Safety Index 8.5 High
Our verdict Player stopped responding

MisterXvip Casino - Player's withdrawals are delayed and unprocessed.

Closed Submitted: 14 May 2026
Disputed amount: €2,750
Safety Index 6.3 Below average
Our verdict Unjustified complaint

Immerion Casino - Player’s account has been closed.

Closed Submitted: 14 May 2026
Disputed amount: $980
Safety Index 8.5 High
Our verdict Other

WinSpirit Casino - Player’s reward delivery is delayed.

Closed Submitted: 14 May 2026
Disputed amount: A$3,000
Safety Index 3.2 Very low
Show more complaints (+10)
Showing 1,561 - 1,570 of 40,780 complaints
1...156 157 158...4,078
Go to pageof 4,078 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.