HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All37,369Opened1,031Unresolved4,761Resolved11,704Rejected19,873
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

Bruce Bet Casino - Player's withdrawal is delayed due to document issues.

Closed Submitted: 26 Feb 2026
Disputed amount: C$5,000
Safety Index:Low
Current status Waiting for casino to reply 6d 11h 54m 41s

RoboCat Casino - Player's account remains active despite closure request.

Opened Submitted: 26 Feb 2026
Safety Index:Above average
Our verdict Player stopped responding

Asino Casino - Player’s withdrawal request is delayed.

Closed Submitted: 26 Feb 2026
Disputed amount: A$2,089
Safety Index:High
Our verdict Player stopped responding

MrPunter Casino - Player’s withdrawal has been delayed.

Closed Submitted: 26 Feb 2026
Disputed amount: €500
Safety Index:High
Our verdict Case closed

Zinkra Casino - Player’s deposit is not credited.

Resolved Submitted: 26 Feb 2026
Disputed amount: 118 USD₮
Safety Index:High
Our verdict Player stopped responding

Bet Ninja Casino - Player's account has been closed.

Closed Submitted: 26 Feb 2026
Disputed amount: £1,024
Safety Index:Low
Our verdict Case closed

Instasino Casino - Player claims that payment has been delayed.

Resolved Submitted: 26 Feb 2026
Disputed amount: €1,400
Safety Index:Above average
Our verdict Other

Roby Casino - Withdrawal of player's winnings has been delayed.

Closed Submitted: 26 Feb 2026
Disputed amount: €8,500
Safety Index:High
Our verdict Other

Retro Bet Casino - Player faces delayed withdrawals due to reduced limits.

Closed Submitted: 26 Feb 2026
Disputed amount: NZ$81,920
Safety Index:High
Our verdict Case closed

Spinbara Casino - Withdrawal of player's winnings has been delayed.

Resolved Submitted: 26 Feb 2026
Disputed amount: €500
Safety Index:High
Show more complaints (+10)
Showing 1,561 - 1,570 of 37,369 complaints
1...156 157 158...3,737
Go to pageof 3,737 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Subscribe to our newsletter for no deposit bonuses, free tournaments, new slots, and more.