HomeOnline casinosCASONGO Casino Review

CASONGO Casino Review

avatarMartin P.
Last updated 07/2026
Safety Index
7.5
User feedbackNot enough data
0 review
avatarMartin P.
Last updated 07/2026

Read our CASONGO Casino review and find out if it's safe and legit. Explore its player feedback and complaints, T&Cs, games & bonuses.

Important (1)
Doesn't accept players from Ohio
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Pros and cons

  • Simple and clean website design
  • Possible deposit and withdrawal fees
  • Limited responsible gaming options
  • Limited choice of payment methods

Casino screenshots

casongo_casino_homepage_desktop
casongo_casino_game_gallery_desktop
casongo_casino_promotions_desktop
casongo_casino_homepage_mobile
casongo_casino_game_gallery_mobile
casongo_casino_promotions_mobile

CASONGO Casino Review

To help you decide about CASONGO Casino, our expert team did a full review. We used our casino review methodology to check its best features and any areas that need work. Our team verified the casino's licenses, Terms and Conditions, player complaints, support, and limits. They used these key points to score this casino from safe and secure to a possible scam.

The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. Use the Safety Index as a guide. A higher score generally means fewer risks when you play and withdraw. CASONGO Casino has an Above average Safety Index of 7.5, making it a viable choice for certain players. However, there are numerous casinos with even higher rankings in terms of fairness and safety. Continue reading our CASONGO Casino review to find out more about this casino and determine if it's the right fit for you.

Safety Index of CASONGO Casino – Is it fair and safe?

We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, its T&Cs, complaints from the players, blacklists, and many others.

In our CASONGO Casino review, we carefully went through and inspected the Terms and Conditions of CASONGO Casino. We noticed some rules or clauses, which were unfair, however, we do consider the T&Cs to be mostly fair. An unfair or predatory rule could potentially be leveraged to deny the players their rightful winnings, however, our findings for this casino were minor.

Based on our estimates or gathered data, CASONGO Casino is a small to medium-sized online casino. In relation to its size, it has a very low value of withheld winnings in complaints from players (or it has not received any complaints at all). In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.

To our knowledge, CASONGO Casino is absent from any significant casino blacklists. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.

On the whole, also considering other contributing factors in our assessment, CASONGO Casino has achieved a Safety Index of 7.5, which is classified as Above average. This makes it an acceptable option for some players, but there are better casinos for players who value a fair and safe environment in online gambling.

CASONGO Casino Terms and Conditions

When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of CASONGO Casino to be mostly fair.

Note: You can find our specific findings from the T&Cs review by clicking here.

Player complaints submitted about CASONGO Casino

When it comes to our casino reviews, player complaints matter a great deal. They help us understand the real issues players face and how each casino deals with them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.

We have found no relevant complaints about this casino.

CASONGO Casino user reviews and feedback

Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.

Seeing as there are no user reviews of CASONGO Casino in our database yet, we encourage you to rate this casino on our website, and share what your experience was.

Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.

Company information and licenses of CASONGO Casino

CASONGO Casino is in the ownership of XZ Solutions B.V. and has an annual revenue estimate greater than $1,000,000. This makes it one of smaller online casinos on our scale.

CASONGO Casino holds a gambling license in Curaçao issued by Curaçao Gaming Authority.

Withdrawal limits, win limits, and payment method options

CASONGO Casino accepts 1 payment option. This includes: Tether (USDT).

Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.

Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.

Support and language availability

To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. You can find languages available at CASONGO Casino in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7
French Yes Yes Yes24/7

We reach out to the casino's customer support as part of our review to check how helpful they are. Good customer support is always worth having. It can make a real difference if you ever have issues with your account, withdrawals, or anything else. When we tested CASONGO Casino's customer support, we found it to be average.

Slots and casino games at CASONGO Casino

CASONGO Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

The casino's game library includes titles from 26 providers. This includes NetEnt, Nolimit City, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Big Time Gaming, Playson, Ezugi, BGaming, Bullshark Games, Smartsoft Gaming, VeliTech (VeliPlay), Formula Spin, 100HP Gaming, Split the Pot, Backseat Gaming, Aviatrix, Spribe, Esa Gaming, Kiron Interactive, 1spin4win, Lagio Gaming, Onlyplay, Hacksaw Gaming, Ruby Play, Ka Gaming.

Bonuses and codes offered by CASONGO Casino

Online casino sites offer bonuses to attract and retain players, as an incentive to register a account with them and begin playing. The most prevalent bonus types are no deposit bonuses (or free spins) that you can get simply for registering an account, and deposit bonuses that are given out after making a deposit. Casinos also offer promotions like loyalty programs, welcome sign-up bonuses, and bonus codes.

Currently, our database has the following bonus from CASONGO Casino:

  • 250% up to C$500

Kindly take note that only players from specific countries may be eligible for some of these bonuses. To find out which bonuses you can claim, see the 'Bonuses' segment of this review.

Company info

  • Owner XZ Solutions B.V.
  • Operator XZ Solutions B.V.
  • Established 2021
  • Estimated annual revenues < $1,000,000

Safety and fairness

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of CASONGO Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Key metrics
Terms and conditions
Mostly fair
Issues found: 1
Last updatedLast updated
Show detailed analysis

We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.

Casino size
Small to medium casino

Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years.

Complaints ratio
Very good
Total complaints: 2
Last updatedLast updated
  • Opened 1
  • Unresolved 0
  • Resolved 0
  • Rejected 1
Browse complaints

Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.

Blacklists
None
0x

    If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.

    Other factors
    Neutral
    Last updatedLast updated

      There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.

      Licensing authorities

      Important
      Important: Casino starts charging a significant dormant account fee after 3-6 months This casino deducts a regular dormant account fee from player accounts that have been inactive for a short period of time (3 to 6 months).
      Unfair terms and conditions
      • Casino starts charging fees after less than 6 months of account inactivity
      Complaints about CASONGO Casino
      Submit a complaint

      Games

      Explore the game selection available at CASONGO Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.

      Game types

      Slots
      Roulette
      Blackjack
      Betting
      Video poker
      Bingo
      Baccarat
      Jackpot games
      Live games
      Poker
      Craps and dice
      Keno
      Scratch cards
      eSports betting
      Crash games
      Available: 14 Not Available: 1
      Real GamesCertified
      Verified by Gamecheck

      Game providers

      Show all (26)
      • NetEnt
      • Nolimit City
      • Pragmatic Play
      • Big Time Gaming
      • Evolution Gaming
      • BGaming
      • Red Tiger Gaming

      CASONGO Casino bonuses

      Browse all bonuses offered by CASONGO Casino, including their no deposit bonus offers and first deposit welcome bonuses.

      No bonuses available for players from Ohio

      Unfortunately, it seems that CASONGO Casino does not offer any bonuses to players from your country.

      Payments

      Browse an overview of payment methods supported by CASONGO Casino, along with related limits and fees associated with transactions to or from your casino account.

      Payment methods

      • Tether (USDT)

      Transaction limits

      Withdrawal limits
      Unknown
      Win limits
      Unknown

      Currencies

      Crypto

      Supported crypto currencies.

      USDT

      Customer support

      Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.

      Language options

      Website
      Available in 2 languages
      EnglishFrench
      Live chat
      Available in 2 languages
      EnglishFrench
      Customer support:
      Available in 2 languages
      EnglishFrench
      Live chat rating
      Subpar
      Average response time: 10m
      Last updatedLast updated
      Date and tester
      Response time
      Rating
      20 Jul 2026
      Martin P.
      10m
      Subpar
      22 Apr 2025
      Matej L.
      Not measured
      Bad
      07 Jun 2024
      Zuzana S.
      Not measured
      Subpar
      19 Jan 2023
      Michaela S.
      Not measured
      Excellent

      User reviews of CASONGO Casino

      This is a place to share experience with CASONGO Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

      User feedback:
      Not enough data

      Rated by 0 users

      Very positivePositiveNeutralNegativeVery negative

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      CASONGO Casino discussion

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