HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,663Opened918Unresolved5,696Resolved13,491Rejected22,558
Active filters: Casino:
Clear all filters
Sort
Our verdict Other

4raBet Casino - Player’s deposit is delayed.

Closed Submitted: 22 May 2025
Disputed amount: 17,000 INR
Safety Index 8.5 High
Our verdict Player stopped responding

GoldenLion.bet Casino - Player's withdrawals are being canceled.

Closed Submitted: 22 May 2025
Disputed amount: £2,700
Safety Index 0.4 Very low
Our verdict Player stopped responding

Duospin Casino - Player's withdrawal is delayed.

Closed Submitted: 22 May 2025
Disputed amount: $300
Safety Index 6.5 Fresh casino
Our verdict Case closed

SupaBet Casino - Player’s account has been closed.

Resolved Submitted: 22 May 2025
Disputed amount: €400
Safety Index 7.9 Above average
Our verdict Case closed

Pinco Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 22 May 2025
Disputed amount: 10,000 руб
Safety Index 6.1 Below average
Our verdict Case closed

Spinaro Casino - Player’s winnings haven’t been received yet.

Resolved Submitted: 22 May 2025
Disputed amount: €950
Safety Index 8.2 High
Our verdict Other

Nine Casino - Player’s account has been closed and winnings confiscated.

Closed Submitted: 22 May 2025
Disputed amount: €445
Safety Index 8.8 High
Our verdict No reaction

13Spins Casino - Player believes that their withdrawal has been delayed.

Unresolved Submitted: 22 May 2025
Black points: 167
Disputed amount: €500
Safety Index 5.6 Below average
Our verdict Player stopped responding

Roby Casino - Player's withdrawals are delayed.

Closed Submitted: 22 May 2025
Disputed amount: €1,500
Safety Index 5.7 Below average
Our verdict No reaction policy

Betiex Casino - Player's withdrawal is delayed.

Unresolved Submitted: 21 May 2025
Black points: 138
Disputed amount: €1,413
Safety Index 5.7 Below average
Show more complaints (+10)
Showing 15,601 - 15,610 of 42,663 complaints
1...1,560 1,561 1,562...4,267
Go to pageof 4,267 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.