HomeComplaints4raBet Casino - Player’s deposit is delayed.

4raBet Casino - Player’s deposit is delayed.

Closed
Our verdict

Other

Amount: 17,000 INR

4raBet Casino
Safety Index:High

Case summary

The player from India had attempted to deposit through UPI, but the amount was not reflected in his wallet balance. Despite providing a transaction screenshot and raising a complaint, he received no response from support. The Complaints Team communicated that the casino's responsibility regarding the deposit was deemed fulfilled, and further assistance could not be provided. The player was advised to follow the casino's recommendations and seek resolution through his bank, but no additional intervention could be made by the Complaints Team.

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10 months ago

Have done deposit money through UPI Phone. which is not updated in my wallet I'd balance.Amount ₹17000 has been successfully debited from my account but not credited.Have sent the screenshot of the transaction through chat and telegram support but no one is reply.Kindly request to check and resolve my issue...

I also rice Complain on website and this request number SUP-527675...

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9 months ago

Dear Player,

Thank you very much for submitting your complaint. I’m sorry to hear about the issue you’re experiencing.

If your deposit has never been credited to your casino account, the only thing I can recommend is contacting your bank or payment provider for an investigation. Please keep in mind that this process can be complex and may take up to a month. In such cases, the casino’s ability to intervene is often limited.

I’m sorry that we can’t provide more immediate assistance at this time. However, I will leave this complaint open for a month, and I kindly ask you to keep us updated on any progress.

Thank you for your understanding.

Best regards,

Tomas

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9 months ago

Ask to 4rabet what they do on this matter..they only one thing say be patient...

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9 months ago

Please contact 4rabet and say do something this matter

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9 months ago

I fully understand your frustration. As I mentioned earlier, it may take some time for the funds to be located and refunded to your bank account or credited to your casino account. As the matter is not entirely in the hands of the casino, I will set the timer for an additional 20 days to allow a full month for the transactions to clear. If there’s no development by then, we will intervene. Let’s stay positive and hope for some good news regarding your deposited funds. Thank you in advance for your patience and understanding.

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9 months ago

But why 20day timer ⌛

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9 months ago

Please connect 4rabet on this matter

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9 months ago

Deposit amount pending....to credited in I'd....

Please connect 4rabet on this matter

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8 months ago

Dear dhavalvasava1111,

Could you please share with me your communication with the casino regarding the issue to support your complaint? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

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8 months ago

Please contact 4rabet casino tell them. Clarity on this issuefile

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8 months ago

Ask 4rabet to show bank statement receiver Bank

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8 months ago

Dear dhavalvasava1111,

Could you please share your attempts to reach casino support or live chat regarding the issue?

Share any recent live chat transcripts or email exchanges with me at tomas@casino.guru

I apologize for the inconvenience.

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8 months ago

4rabet,

Fake fraud gaming website 20th may 2025 deposit 17000rs, still date not updated not refunded still date, but 4rabet reply only payment not received contact bank request refund process,, but more than 20 times enquiry to bank manager this payment issue, he's clarification payment transaction successful credit MFIN Service Private Ltd, why again again enquiry about payment anything rong contact recever also asking receiver 20 and 21th may bank statement, but 4rabet not provided bank statement, please Ask 4rabet show bank statement

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8 months ago



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8 months ago

Thanks for your reply.

Did you follow the casino's recommendations? Was your deposit returned as a result?

Please let me know

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8 months ago
Sensitive information

This post has been made private by Casino Guru. It contains sensitive information meant to be seen only by the involved parties.

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8 months ago

I apologize; however, we may not assist you further in the situation.

From our point of view, the casino's responsibility towards you and your deposit was fulfilled, and we can't ask them to do more, or penalize them if they don't.

I genuinely wish you'll be able to recover the missing amount in other ways. Thank you for your understanding. I am sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into any issues with this or any other casino in the future.


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