HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All43,155Opened900Unresolved5,771Resolved13,697Rejected22,787
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

Slotsi Casino - Player’s winnings are confiscated and withdrawal canceled.

Closed Submitted: 07 Aug 2026
Disputed amount: €3,200
Safety Index 8.8 High
Current status Waiting for player to reply 5d 14h 30m 2s

WikiLuck Casino - Player’s account reopened despite self-exclusion.

Opened Submitted: 07 Aug 2026
Safety Index 4.3 Low
Our verdict Player stopped responding

Mania Casino - Player’s withdrawal is delayed due to KYC verification.

Closed Submitted: 07 Aug 2026
Disputed amount: £450
Safety Index 3.2 Very low
Our verdict Case closed

Silverplay Casino - Withdrawal of player's winnings has been delayed.

Resolved Submitted: 07 Aug 2026
Disputed amount: €690
Safety Index 5.4 Below average
Our verdict No reaction policy

1000 Spins Casino - Player's withdrawal is delayed.

Unresolved Submitted: 07 Aug 2026
Black points: 95
Disputed amount: €300
Safety Index 0.9 Very low
Our verdict Player stopped responding

Ozowin Casino - Player's account has been closed.

Closed Submitted: 07 Aug 2026
Disputed amount: A$30,000
Safety Index 6.6 Fresh casino
Our verdict Case closed

Bruce Bet Casino - Player's withdrawal request is delayed.

Resolved Submitted: 07 Aug 2026
Disputed amount: €4,000
Safety Index 4.0 Low
Current status Waiting for casino to reply 5d 9h 59m 11s

Coincasino.pro - Player’s account has been closed, but new ones created.

Opened Submitted: 07 Aug 2026
Safety Index 0.0 Very low
Our verdict Player stopped responding

1Go Casino - Player's withdrawal is delayed and account under review.

Closed Submitted: 07 Aug 2026
Disputed amount: €1,381
Safety Index 7.4 Above average
Our verdict Unjustified complaint

Betory Casino - Player’s account has been closed and winnings confiscated.

Closed Submitted: 07 Aug 2026
Disputed amount: 3,228 USD₮
Safety Index 6.5 Fresh casino
Show more complaints (+10)
Showing 1,521 - 1,530 of 43,155 complaints
1...152 153 154...4,316
Go to pageof 4,316 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.