HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44503Opened964Not solved5568Solved12549Rejected25422
Active filters: Casino:
Clear all filters
Case opened Current status

Waiting for Casino Guru to reply

3d 21h 2m 21s

Disputed amount: €170

PokerStars Casino - Player's account has not been verified.

PokerStars Casino
Safety Index:Above average Submitted: 14 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

3d 23h 38m 31s

Disputed amount: £3,500

Betfoxx Casino - Player’s account has been closed after request delay.

Betfoxx Casino
Safety Index:Very low Submitted: 14 Nov 2024
Case opened Current status

Waiting for player to reply

3d 19h 9m 22s

Disputed amount: $430

CBet Casino - Player's withdrawal is delayed due to bonus issue.

CBet Casino
Safety Index:Very low Submitted: 14 Nov 2024
Case opened Current status

Waiting for player to reply

3d 19h 2m 21s

Disputed amount: €1,000

Weltbet Casino - Player faces delays in verification.

Weltbet Casino
Safety Index:Very low Submitted: 14 Nov 2024
Case opened Current status

Waiting for a delayed payment

4d 2h 58m 20s

Disputed amount: Can$500

Cashed Casino - Player’s winnings haven’t been received yet.

Cashed Casino
Safety Index:High Submitted: 14 Nov 2024
Case opened Current status

Waiting for player to reply

4d 1h 56m 55s

Disputed amount: €30

Vulkan Vegas Casino - Player is missing a €30 deposit.

Vulkan Vegas Casino
Safety Index:Very high Submitted: 14 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

3d 21h 23m 33s

Disputed amount: £1,500

Betfoxx Casino - Player’s account has been closed and winnings confiscated.

Betfoxx Casino
Safety Index:Very low Submitted: 14 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

4d 1h 48m 23s

Disputed amount: €2,200

Wasino Casino - Player's account verification is delayed.

Wasino Casino
Safety Index:Fresh casino Submitted: 14 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

3d 22h 7m 39s

Disputed amount: $100

Ritz Slots Casino - Player's accused of opening multiple accounts.

Ritz Slots Casino
Safety Index:Fresh casino Submitted: 14 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

3d 18h 45m 11s

Disputed amount: €100

Gransino Casino - Player's withdrawal has been delayed and canceled.

Gransino Casino
Safety Index:Below average Submitted: 14 Nov 2024
Show more complaints (+10)
Showing 131 - 140 of 44,503 complaints
1...13 14 15...4451
Go to pageof 4,451 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news