HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All38,491Opened1,020Unresolved4,934Resolved12,089Rejected20,448
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

WinDetta Casino - Player’s withdrawal is delayed.

Resolved Submitted: 22 Apr 2025
Disputed amount: €980
Safety Index:Very high
Our verdict Case closed

Need For Spin Casino - Player's withdrawal has been delayed for six months.

Resolved Submitted: 22 Apr 2025
Disputed amount: €295
Safety Index:Very high
Our verdict Other

1win Casino - Player’s account has been closed unexpectedly.

Closed Submitted: 22 Apr 2025
Disputed amount: 245 USD₮
Safety Index:High
Our verdict Other

BetOnRed Casino - Player’s account has been closed.

Closed Submitted: 22 Apr 2025
Disputed amount: €600
Safety Index:High
Our verdict Player stopped responding

Ocean Spin Casino - Player claims that payment has been delayed.

Closed Submitted: 22 Apr 2025
Disputed amount: €1,500
Safety Index:Very low
Our verdict Case closed

N1 Bet Casino - Player’s winnings haven’t been received yet.

Resolved Submitted: 22 Apr 2025
Disputed amount: €1,000
Safety Index:High
Our verdict Player stopped responding

SuperBoss Casino - Player believes that their withdrawal has been delayed.

Closed Submitted: 22 Apr 2025
Disputed amount: €3,160
Safety Index:High
Our verdict Player stopped responding

BassBet Casino - Player’s winnings haven’t been received yet.

Closed Submitted: 22 Apr 2025
Disputed amount: €350
Safety Index:High
Our verdict No reaction policy

WE88 Casino MY - Player’s account has been closed.

Unresolved Submitted: 22 Apr 2025
Black points: 317
Disputed amount: 8,500 RM
Safety Index:Below average
Our verdict No reaction policy

Magic Win Casino - Player's withdrawal has been severely delayed.

Unresolved Submitted: 22 Apr 2025
Black points: 64
Disputed amount: £400
Safety Index:Very low
Show more complaints (+10)
Showing 12,321 - 12,330 of 38,491 complaints
1...1,232 1,233 1,234...3,850
Go to pageof 3,850 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.