HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,374Opened782Unresolved5,645Resolved13,399Rejected22,548
Active filters: Casino:
Clear all filters
Sort
Current status Waiting for casino to reply 6d 2h 47m 11s

Jeet Boost Casino - Player's deposit claim is denied.

Opened Submitted: 24 Jul 2026
Safety Index 4.2 Low
Our verdict Player stopped responding

FestivalPlay Casino - Player wants account closure assistance.

Closed Submitted: 24 Jul 2026
Disputed amount: €1
Safety Index 4.2 Low
Current status Waiting for casino to reply 5d 22h 11m 41s

Winrolla Casino - Player’s winnings have been confiscated.

Opened Submitted: 24 Jul 2026
Safety Index 7.0 Above average
Current status Waiting for Casino Guru to reply 2d 3h 42m 58s

Luckmore Casino - Player's winnings have been confiscated.

Opened Submitted: 24 Jul 2026
Safety Index 3.4 Very low
Our verdict Case closed

Fonbet Casino - Player believes that their withdrawal has been delayed.

Resolved Submitted: 24 Jul 2026
Disputed amount: 180,000 Ft
Safety Index 6.3 Below average
Our verdict Case closed

Cashed Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 24 Jul 2026
Disputed amount: €2,400
Safety Index 7.8 Above average
Our verdict Player stopped responding

LuckyWave Casino - Player claims that payment has been delayed.

Closed Submitted: 24 Jul 2026
Disputed amount: £185
Safety Index 2.5 Very low
Our verdict Case closed

Spindog Casino - Player's withdrawal is delayed and pending.

Resolved Submitted: 24 Jul 2026
Disputed amount: £1,764
Safety Index 1.5 Very low
Our verdict Unjustified complaint

Viking Luck Casino - Player’s account has been closed and withdrawal reversed.

Closed Submitted: 24 Jul 2026
Disputed amount: €650
Safety Index 6.0 Below average
Current status Waiting for player to reply 0d 4h 35m 26s

iWild Casino - Player's withdrawal process is delayed due to verification issues.

Opened Submitted: 24 Jul 2026
Safety Index 9.8 Very high
Show more complaints (+10)
Showing 1,021 - 1,030 of 42,374 complaints
1...102 103 104...4,238
Go to pageof 4,238 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.