HomeComplaintsRabetmx Casino - Player's withdrawal is delayed and restricted.

Rabetmx Casino - Player's withdrawal is delayed and restricted.

Opened
Current status

Waiting for player to reply

6d 22h 45m 7s

Rabetmx Casino
Safety Index 1.9 Very low

Case summary

The player from Mexico is facing issues with withdrawing funds after making multiple deposits, despite the casino’s terms stating withdrawals would be unlimited. After several deposits totaling 900 pesos, she can only withdraw 50 pesos and cannot contact support for assistance.

Written by Karla
Casino Analyst & Complaint Specialist
Submitted: 24 Aug 2026
Public
Public
2 days ago
esTranslationgb

At first, I played with the bonus. It asked me to make a 50 deposit, which I did so it would allow me to withdraw. Then it wouldn't let me and asked me to deposit 100, which I also did, and the same thing happened again. I made another deposit of 200, another of 100, one more of 50, and the last one was 500. According to the terms, withdrawals would be unlimited, but that wasn't the case. It won't let me withdraw more than 50 pesos, and I can't contact support either.


What I demand is that they return my money.

Automatic translation:
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1 hour ago

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1 hour ago

Dear Rosam99,

Thank you very much for your update.

To help me better understand your case, could you please answer the following questions?

  • Did you successfully withdraw funds from this casino before?
  • Could you please give me a date when you asked for a withdrawal?
  • Did you successfully complete your KYC verification?

Thank you very much in advance for your cooperation. I look forward to your reply.

Karla M.


Rosam99 has 6d 22h 45m 7s to reply

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