HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,310Opened862Unresolved5,417Resolved13,017Rejected22,014
Active filters: Casino:
Clear all filters
Sort
Current status Waiting for a delayed payment 11d 23h 44m 25s

SpinJo Casino - Withdrawal of player's winnings has been delayed.

Opened Submitted: 15 Jul 2026
Safety Index 8.9 High
Current status Waiting for a delayed payment 5d 23h 35m 21s

888 Casino - Player’s withdrawal has been delayed.

Opened Submitted: 15 Jul 2026
Safety Index 7.3 Above average
Current status Waiting for player to reply 6d 23h 7m 44s

Selector Casino - Player's winnings have been confiscated.

Opened Submitted: 14 Jul 2026
Safety Index 4.8 Low
Current status Waiting for player to reply 6d 22h 58m 54s

MYBC.game Casino - Player's account has KYC issues.

Opened Submitted: 14 Jul 2026
Safety Index 6.6 Fresh casino
Current status Waiting for player to reply 6d 22h 39m 32s

Green Luck Casino - Player is blocked from accessing her account.

Opened Submitted: 14 Jul 2026
Safety Index 7.8 Above average
Current status Waiting for Casino Guru to reply 6d 22h 41m 9s

Bizzo Casino - Player's withdrawal is delayed due to verification issues.

Opened Submitted: 14 Jul 2026
Safety Index 7.3 Above average
Current status Waiting for player to reply 6d 22h 28m 42s

LuckyDreams Casino - Player’s withdrawal has been denied.

Opened Submitted: 14 Jul 2026
Safety Index 6.6 Above average
Current status Waiting for player to reply 6d 22h 14m 8s

Dudespin Casino - Player's access to casino is blocked.

Opened Submitted: 14 Jul 2026
Safety Index 8.0 High
Current status Waiting for player to reply 6d 21h 41m 57s

SlotsGem Casino - Player's account has not been properly blocked.

Opened Submitted: 14 Jul 2026
Safety Index 6.6 Above average
Current status Waiting for Casino Guru to reply 6d 21h 24m 9s

Slim King Casino - Player’s withdrawal is delayed due to verification.

Opened Submitted: 14 Jul 2026
Safety Index 5.8 Below average
Show more complaints (+10)
Showing 1 - 10 of 41,310 complaints
1 2...4,131
Go to pageof 4,131 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Fury of Anubis_Push notification
Share your wins on Pragmatic Play slots, get another chance for winning with Casino Guru!