WinSpirit Casino - Player's winnings are being withheld.

Das Casino will mir mein Gewinn nicht auszahlen, obwohl ich alles richtig gemacht habe. Sie weigern sich, dass eine andere Person sich denn Fall annimmt

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Hello,

Thank you for submitting your complaint. I’m sorry to hear about the difficulties you’ve experienced. May I ask a few questions to better understand the situation?

• Could you please clarify whether the casino confiscated your winnings or your withdrawal is being delayed?
• Do you currently have access to your casino account?
• Which games were you focused on — slots, live casino, sports betting, etc.?

I hope we can help resolve this issue promptly. Thank you in advance for your reply.

Best regards,

Kristina