The Russian player had deposited and played at Coinkings, then requested a withdrawal of 6300 USDT. Despite having satisfied the casino's verification process, his winnings were annulled, his deposit was returned, and he was accused of having multiple accounts. The player denied this and claimed that the casino didn't want to pay out. We had reached out to the casino for clarification and evidence, which they claimed to have provided. We recommended that the player contact the Gaming Curacao Authority and submit a complaint to them. The complaint was awaiting the regulator's decision at that time.